rue21

"I shopped at Rue 21 Smyrna yesterday & I was extremely impressed with the clothing & sales they have. Upon entering the store I was pleasantly greeted & was told of the various sales they were having. The store was very organized & brilliantly displayed. They carry the newest in style fashions from sizes 00 to plus sizes. I bought everything from under garments, sweat suits, daily wear to clothes to wear out on the town. They also carry many Christmas T-shirt’s & pants & cartoon clothing. I bought several Christmas gift sets of fingernail polishes, lip sticks, eyeshadows, & perfumes. I also bought a Barbie coat & the cutest pink cowboy hat w fur. The shoes, pocketbooks, scarves & hats, jewelry all complimented my apparel. The men’s dept was also as immaculate as the women’s. The manager Freddie & the employees there have made a tremendous difference & change to this store that makes me excited to shop this store again & again."

"Took my daughter here. Ladies where not helpful and borderline rude. Place was dirty and stuff all over. They had food delivered, Did NOT tip the poor delivery person, and then ignored everyone in the store to eat!! Super weird experience. Order online or go to a different Rue 21"

"Plus sized section is pitiful and what seems like 3 years behind the fashion trends. Honestly at first the selection used to be plentiful but now it's the same old stuff us girls are used to at double the price. Honestly wish they would just produce the same products and put it all in one section with the extended sizing. Having a divided section just feels weird and wrong at this point. Staff are nice and friendly just wish the clothing was better."

"I absolutely love Rue21. We had a great experience here. We went looking for some extra school cloths and found what we were looking for. The employees were very nice. The dressing rooms were very clean. Great store."

"I would love to be able to give just one person five stars, but unfortunately I can’t. Tonight, I went to Rue21 to just browse around really because I have been receiving a lot of emails from them regarding what sales they have going. Well, when I first entered, I was never once greeted even after me noticing that these two ladies were standing at the registers just talking and drinking their Starbucks drinks. Well, I proceeded on just browsing and on average I could say I was in there at least about 30-45 mins. Not once did any employee come and ask did I need any help or if I was finding everything okay. Well, as I started to head towards the registers, a nice lady by the name of Amanda came over to me with one of their fragrance strips and made me aware that this was one of their new products and the pricing and everything. She continued to straighten up the clothing and continue to engage with more customers and advertise and promote their new fragrances. I went over to the register where the two ladies that were there when I first came in, we’re still standing. I stood there a good min before they made Amanda stop what she was doing from way over across the store to come and do my transaction. Now what kind of customer service is that. I stood there literally a minute, and not ONCE did either lady greet me or anything, just continued to talk and drink their Starbucks drink, but instead, you make the next employee stop engaging with other customers to come do my transaction when all you has to do was simply turn around and ring me up. Amanda was ABSOLUTELY AMAZING!!!!!!!!!!! But for the other two, DEFINITELY HORRIBLE customer service!!!!!!!! Thank you Amanda for being so kind, not only to me but every other customer I heard you engaging with!!!!! The other two ladies DEFINITELY need to take notes from her!"