Subway 25 Stonebrook Place, Jackson, TN 38305

"The inside looks nice. However, what's the point of giving out coupons if you don't let people redeem them?"

"They put very little meat, or vedgtables on your sandwich! I asked for turkey, cheese, tomato, onion, pickles and jalapeños. I got no pickles, and olives that I didn't want. Glops of mayonnaise! Just nasty."

"Absolutely terrible service. I picked my sandwich up about 8:00pm and drove home just for it, a subway melt, to have not a single slice of cheese. We got back in the car, drove back to this location and arrived at 8:26pm. On the doors and online, it says this location closes at 9:00pm and they already had the doors locked and was refusing to answer when we just wanted to correct our sandwich. Once they finally found out the issue, they simply told us that we needed to get a refund through online subway services. Which would be fine if they were closed, but they were not. So when asked why there was no cheese on our melt, they told us “They don’t put an ingredient on there if it wasn’t requested by the customer.” However, if they had read this online order properly, it says “Pepperjack cheese x 3” on the receipt. They had such horrible attitudes and very unhelpful as actual employees from this restaurant."

"I ordered online on the Subway Ap for pick up. Started calling them 20 mins before time to pick up to let them know we were going to be 5 mins late. My order was confirmed, my son went in to get my order and they told him they didn't make it because they didn't have the meatballs and we would have to get a refund through Door Dash???!!, (I ordered through the Subway Ap!!!) but my online confirmation said it was picked up around the time I started calling them!! Called 14 times after my son said he couldn't pick the order up and still noone answered. My son said they were standing around at the register laughing and carrying on! This place has messed our orders up twice now!! Don't get from this store, use any other!!"

"I have had the most absolutely worst customer service I've ever seen in my life of 46 years at this Subway store. For one the stuff that I requested was not rendered they were out of drinks, they were out of potato chips the staff was very rude did not give an opportunity or a chance to try to rectify the situation on top of the fact that I was be little and be righted when I said when they said oh don't worry about him. Also to add when I was being assisted , I was asking questions about why did I not get a large drink or drinks , the sandwich maker the sandwich attendant whatever they're called she just stopped talking and walked away from me and started helping another customer. They are the most rudest people operating this store . Subway, if I could give it a 0 star or negative 5 I would do so. Stay away!"