Walmart Auto Care Centers

"They literally told me what exactly was wrong with my tires some kind of rod issue. But my mechanic said ok. He fixed it I got 2 used tires. All because of my oil change guy at Walmart Auto Care Center. My car is straight now!!!"

"Well, I should have read the reviews before visiting this place. Issues mentioned in other reviews happened with me too. The folks working in the auto care center are liars (read below), ill-mannered, disrespectful, useless and most importantly, lazy! They closed down their work at 6:15pm instead of the stated 7pm closing time. I went there for oil change well before their closing time. They checked-in my vehicle and asked me to wait for about an hour because "they needed to bring my vehicle into the workshop before determining whether they have the oil filter or not" -- weird!! After an hour, obviously they didn't reach back to me. When I went and asked again the guy at the counter (short, black complexion) said that the oil filter is not available. You know what, my vehicle was not even brought in the workshop. That means they lied in the first place that they need to bring in the vehicle. It was just a basic look-up in the booklet based on the make and model to determine the oil filter. Next, based on my vehicle details, I was able to find the oil filter model from the booklet that was there. Upon looking up that filter in the aisle, I was able to find it! That's another lie that the oil filter is not available when it was right there in the store. Then after 2 hrs when I asked again, I was given some weird reason that they don't have time to work on my vehicle. Why did they even check-in my vehicle and why didn't they inform me about their inability to work on my vehicle earlier? With their lies, it's evident that these people were just trying to get rid of customers to reduce their work and get paid by their employer for not working. And when their lies didn't work, they (the short-black complexion guy, the bald mechanic and the fat mechanic) bluntly said "we cannot do it today, come some another day." even though when there was enough time left in closing. This is absolutely unacceptable and worst customer experience!"

"Took our car in for an oil change and asked for a tire rotation too. I received the texted my car was taken back as I walked around the store and added a couple items to my basket. An hour and twenty minutes later I walk back to the automotive desk to get an update, since I received no more text notifications. I was told they didn't do the oil change because they were out of the filter. They also were not able to rotate the tires. The associate responded 'they told me why, but I forgot'. Such a waste of time to drive all the way out here and to not have a single thing done to my car. Especially not getting notified that they were unable to complete work so it had been sitting in the parking lot the whole time."

"Went to purchase tires. They didn't have the size tire needed for my vehicle. I was told that if another Walmart Auto Center had them I could purchase them and if they couldn't put them on, this particular location could. I found tires, returned and was asked if I wanted to purchase the protection. I agreed. Well, when I went to pick my vehicle up, I had to pay more for a service that I was not told about! The young lady apologized and said she should have explained better!!!"

"So I went to swap my car out that had a warranty on it because it qyit working on me. First I waited 45 minutes to finally end up being told they were out of 1 year warranty batteries and only had 3 year. Well mine only had one year so they refused to swap it out for me even tho it was there battery that went bad on me. I had to leave out of there still with a battery that ive been having to get a jump/boost everytime I need to start my car. That aint right! Picture attached of the battery that shows its not new yet not in bad shape- they should have swapped it!"