Walgreens 2 Grandview Plaza Shopping Center, Florissant, MO 63033

"The worst walgreens ever! Deliberately answers the phone and hangs up so they don’t have to assist over the phone. Don’t know why they are open"

"I would give this a -1 star if I could! Horrible MANAGEMENT ESPECIALLY THE PHARMACY MANAGER!!!!! And it’s untrained lying techs in the pharmacy. It took two days to receive the medication that my child needs everyday! There was no urgency, no apologies no solution. They called to cops on me just because they kept making errors on my child’s medication and I refuses to leave without it!!! The attitude was “it is what it is!” WARNING!!! BE CAREFUL IF YOU NEED RELIABILITY & TRUST !!!!"

"Bad experience: Associates denied permission for real buying loyal customers to use the restroom. I called for help and waited for store employee to come; however, my bladder gave up and I was dripping wet all the way down my pants. Beware of this location. I think they are not trained for work ethics and professionalism!"

"I put in refill on the app on 09/07/2022 said prescription would be ready by 1 pm, I put the refill in at 9 am. I went to work came home actually forgot about the refill, I usually go to the Ferguson location and they constantly update me on the prescription. At 6 it showed refill was still processing. I tried to transfer to another pharmacy and that pharmacy had issues processing, because when I cancelled at Grandview location it didn't go through. I called Grandview location the next day and it says still processing. I tried to talk to someone after being on hold for 5 minutes someone picked up and said please hold and never returned to the phone. I am doing chemotherapy and need to take this medicine before each treatment, but there is always an issue at least at the Ferguson location I was updated. After this refill I will be going to CVS or Schnucks. Just poor customer service when dealing with people medication."

"Definitely not impressed by this location. Went in for a online pick up order and it took forever. Not only was the call button going but some other employee came by to let me know they couldnt help. After waiting about 10 minf for the correct person she had a poor attitude and didnt seem like she wanted to help. During my check out the first employee came back and interrupted our transaction to ask about some unrealated work stuff. Absolutely ridiculous wont be shopping here anytime soon."