Cruz Air & Electric

"We have been using Cruz for over 20 years now. They are honest and reliable. Our technician, Dylan Pesnell, was prepared to add 4 plus pounds of Freon-which as you know has skyrocketed at $210.00 per pound. He checked a couple things and told us it wasn’t leaking and full! Coils were clogged! He gave it a good bath and BOOM….we’re back in business! Dylan was extremely professional, honest and friendly"

"We just received the finest, most professional A/C service from Cruz A/C & Electric. Additionally, we met one of the most outstanding, professional, and upstanding young man in Dylan Pesnell, that we’ve have encountered in many years. I’d like to highly RECOMMEND and briefly decribe our experience with both; Cruz A/C & Electric for their service, efficient turnaround time and communications we received. And of course, Dylan, who made it all happen. Evening time ion 08/15, we had ½ of our home in Huffman, TX, without working thermostats or A/C. Knowing Cruz A/C & Electric were located in Humble, the possibility of service to the remote Huffman Commons would probably be next day. I called Cruz A/C & Electric at 5:18pm on Monday 08/15 and reached their answering service. They were polite and quickly took my information. Within 4 minutes, Dylan called me at 5:22pm and said he would come out to our home. At 5:25pm, I received a text message from Cruz A/C & Electric that Dylan was heading our way and the message professionally conveyed Dylan’s certifications and phone numbers to call should we encounter any issues. Within minutes, Dylan arrived, very professional in dress and demeanor and confident in assessing the problem. Before 6pm, Dylan not only assessed the problem but made the necessary repairs and our entire home was cooling again. Many thanks and a HIGH recommendation to Cruz A/C & Electric for their automated communications and rapid turnaround time for completing everything. As for Dylan, he’s an incredible, capable resource that shows a tremendous amount of positivity and confidence that Cruz A/C and Electric should be proud of. He chatted with me for a few minutes after the repairs, and I can honestly vouch for his level of skills and confidence/capability. He’s definitely a family man too. Coach/PIO (aka Scott A.)"

"Dylan was fantastic! My neighbors home wasn’t cooling & he came out at 10 PM to fix it. He diagnosed the issue and replaced a part quickly & efficiently. The house went from 83 to 74 in a few hours, thank you Dylan! He was friendly & I would definitely call him again."

"Once again Cruz Air responded very quickly to my weekend call and did not charge an "after hours fee", just the normal service fee. I would highly recommend Dylan and Cruz Air. Aug 2023 Dylan with Cruz Air really helped us out! We called early on a hot June Sunday afternoon because our AC was not working. Dylan had arrived at our house in less than an hour!! And because we called before 5pm on Sunday, we were only charged the normal service fee, not an emergency fee! I would highly recommend Cruz Air, we have used them for years and they have always provided great service!!"

"This is probably the most punctual company I have ever worked with. Travis is the nicest and most honest. He carefully explained the details and our options to my partner and me. We were able to finance a new unit. Although, I was disappointed the new drain pan was cracked by the employees at the time of the installment, Travis was quick to ask Diana to call me so that we could schedule a time to replace it. No damage was caused to the our home and our concerns were validated, so that is why they still get 5 stars from me. Seriously, they are incredible."