Crown Restoration

"Crown restoration did an amazing job of answering right away when we had fire and smoke damage in our garage and quickly coming out and assessing and putting us at ease with their approach which was both thorough and also completely considerate of health concerns we had from residue and cleanup. Brodie and the staff that I worked with were the best o could have imagined and were so patient, kind and informative the whole way - thank you for all this Crown Restoration!!"

"After our home flooded we were referred to Crown Restoration. They sent a team out immediately. Josh and Damian were great! They removed all the damaged flooring and materials right away. They were professional and knowledgeable. Thanks guys for doing a great job and taking care of our home."

"After our home was flooded at 530a.m., we called our insurance company who then told us we needed to call a mitigation company to help dry the house out and attend to everything else that would follow. Crown restoration is a full-service company meaning that from the time you're home or business is flooded they will have a team out there ASAP to get the machines in to get the drying process started and to assess exactly how much water damage there is and what would need to be done. They will tailor everything to your needs! When I initially called a lady named Trish help me out. She was able to calm me down, she made me feel like everything was going to be okay. We discussed everything and it was 5:30 in the morning but it didn't matter they had a team to my home within a couple of hours. Josh came in with someone else and they brought in these huge dehumidifiers. They had these amazing gadgets and they were able to see exactly how much moisture had gotten in and under the floors and into the walls etc. They were extremely knowledgeable and efficient very professional! My fiance and I are animal rescuers, we care for many fur babies in our home so this was extremely devastating and was going to become a huge undertaking! We were stressed our animals were stressed we had been up almost 36 hours prior to this happening and I was so fearful of so many things but they handled everything with the insurance company we didn't have to worry about that at all. When the team showed up to do what is called a pack out (because we had a lot of things) and the floors had to be taken out the gentleman all came in. Jerry Newman the owner and Trish had called upon Rex and his contents team to come in and help us pack. They put everything into a climate-controlled storage for us. From the moment Rex and his team came in Rex could see that I was extremely stressed out and he did everything he could to ease my mind and try to bring my stress levels down. At first, before they got here I had no idea what to expect... I did not feel like I was ready: this experience with the flood had me feeling so out of control, but Rex came in and just calmed me down. I mean this was a traumatic experience and the entire team was beyond respectful and empathetic. They took the time every time to explain everything and I felt so much better. Having so much on our plate there were two occasions where the guys came to work on the pack out and we weren't quite ready but Rex and his team never made us feel bad at all even though I was embarrassed, I felt like I wasted their time when they came to work they absolutely assured me that that was not the case they were extremely kind. Rex and his contents team were extremely respectful. Not once did anyone accidentally let any of the cats or our two dogs out of the house. They always wiped their shoes, hung up their coats and made sure doors were always closed behind them. They were always motivated and had great positive attitudes . They offered to help as much as they could with everything especially in the master bedroom where we all have a lot of personal things it could be very embarrassing possibly to have people in your space like that but I didn't feel uncomfortable at all everybody was very respectful. I'd hate for anyone to ever have to go through what we are going through but God forbid it does happen I hope you all do call Crown restoration they will absolutely take care of you and your family."

"Crown did a wonderful job. They were very prompt and professional. We had several estimates, and I felt like crown did the most detailed inspection and truly did all of the work that insurance was going to require in order to pay for the job. They came every day to check the moisture readings as they said they would. They also called ahead of each of these times and didn’t just show up which was appreciated. Their time frames were also accurate. They stated 3 to 5 days to dry from the water damage and it took exactly 3 days. They also provided the name with a reconstruction person who was able to come the same day. All in all I would use them again without question. Five stars all around."