Horizon Plumbing Services

"Want to give a shout out to your plumber, Cody Copeland. We have used him several times, most recently this month. A couple of weeks ago Cody came out to our home and assessed two faucet leaks, one in the laundry room and one in the master bath sink. While at our home, he got on the line with the Delta company, maker of the hardware, worked with one of their customer representatives to determine the problem parts and then ordered them while he was at our home. Today he came back to install the new parts and both faucets were repaired in no time. Cody is always very professional and efficient. He definitely knows what he is doing and we will continue to ask for him if future plumbing issues arise. Thanks Cody."

"* This is an amendment to my original review. I erased any negative part of it because they 100% fixed all the issues that we had and did a superb job doing so.* We had a leak with the water heater that they did a GREAT JOB of fixing, honestly, couldn't be more satisfied with the work! They were on time, professional, courteous and the total bill was exactly what they quoted me. I waited a few days to post a review because I wanted to make sure the repair held...and it did! Now, later that same week we had another issue, this time in the kitchen. There was a pipe broken somewhere apparently. They came out and fixed what we thought was the issue. It was not. When we called the next day there was a failure to communicate and we became very unhappy. I wrote a review and within a week somebody from Horizon reached out to us and asked what happened. We explained the situation and they offered to come out that same night to reevaluate situation and see what could be done. They came out and we all agreed on what the problem was and what it was going to take to fix it. It was going to be a big undertaking but it all went like clockwork. On the day they started a crew came out and dug the hole , Miles and his apprentice showed up, fixed the leak (It was a broken pipe under the house) And within a couple days a crew is back out and covered the hole. They were efficient and absolutely no interruption to our daily life. In fact, we didn’t even have to be home for all of us to take place. I couldn’t be more pleased with the professionalism that they handled the entire situation with. I would highly recommend Horizon to anyone who is looking to get any plumbing situations taken care of. I will absolutely be calling them if I ever have any issues again in my home."

"Fantastic experience. The Tech was through and very well trained. Highly recommend this company."

"Intermittent plumbing problems can be really challenging, and I had banged my head against a wall for months trying to fix an intermittent cold water issue with my tankless before I called in the pros. I have had excellent experiences with Jose in the past, and now Lane, who are both top notch. Their pricing is fair and they show up on time. I'm sure you can find someone to do it for less, but these guys do not cut corners. I now have proper isolation valves to test and service my system. In addition to being skilled tradesmen, they are both really smart and considerate guys. They have not only solved the problem, but they stood behind their work above and beyond my expectations. Highly recommended."

"In 25 years I haven't been able to find a plumbing service that I would call back to do another repair but I have found one now. Jose did a great job tracking the source of the leak, and fixing the problem. His communication and professional were fantastic. I will not hesitate to call this company again for my plumbing needs. Jose Castro was my technician."