Greatwood Veterinary Hospital, Inc.

"Here is the story! I was in the clinic last month for the annual check up and vaccine for my cat. Long story short is after neglecting my cat got fleas! I went and bought a medicine and Dr. Anderson gave me a call after all and asked me to remove my review about what happened because they paid me back $35 for the fleas medication . I told him that this was really bad experience after I was a loyal customer for 20 years! He said that if I do not remove my previous review they will not give me a service for my cat! That is what happened!!!!!! My cat still have a flea now in her ears and I called to schedule appointment. Guess what? First put me on hold for 5 minutes because I didn’t have emergency! After that they said they couldn’t find my cat name, but they have my previous cat name! And told me that they cannot schedule appointment and someone will call me to explain why! Super frustrating ! Unbelievable unprofessional and I will never understand why anyone would do that! Instead of firing the staff who can’t even do her job they treated my cat and me disrespectful! Do not go there at any cost!!!!!!!!!!!!"

"Was a little concern bringing my Boston Terrier to a new Vet. But decided that we needed to find a Vet clinic that was closer to us, and more personalized care to our Bostons needs. From the start the receptionist was friendly profesional, and took her time to listen to our needs.. And asked all the right questions. Once we got our appointment the staff was friendly efficient, and value our time. The Vetanary , and staff was very caring And showed genuily concern. Took inmidiatte action and our Boston was Set to go. No upselling just the care that Our four legged pup Son needed. We will be back soon for his teeth brushing, and regular check ups! A big thank you, to every member in this clinic. Keep up the amazing work."

"Since the visit my cat gets a flea right after! My cat is an indoor cat and there no way she have it on any other place! I believe the staff must pay really close attention to cleaning! I have to spend another $35 on single dose of revolution protection because of someone didn’t do properly cleaning and their responsibility right! Be aware of that and ask for clean and sanitation!Thank you! P. S. After all they called and offered me to get refund for the $35 go back to my card. But then they called again and said I have to gave them my card number or get account credit! Really disappointed! Then they wrote me really rude email saying that wished me good luck finding another veterinary clinic! I need to know if Dr. Rodney Anderson knows about all of this mess?"

"Dr. Anderson and his staff are very compassionate animal lovers!!! Yesterday I saw a cat that had been hit in the middle of Crabb River Rd. just before Greatwood Animal Clinic. I stopped my truck to get out and remove it from the road but the poor kitty was still alive but badly injured. I thought it would need to be euthanized so I pulled into the vet clinic. The nice ladies at the front counter took the kitty & I offered to pay for the services but Dr. Anderson said he would take care of the charges. Just want to say thank you to all of you! Greg Davis"

"Our cat Bowie, was having breathing issues. I was a nervous wreck, and they were able to get me in that day. I can’t say it will happen every time. But they were quick to help. Receptive to my concerns. Best of all. Bowie is better and still with us. The pricing was very affordable for what I thought was going to be a much larger bill. Thanks and praise is well deserved for this awesome veterinary staff. They are awesome."