Red Roof PLUS+ Chicago - Willowbrook

"I have had an exceptional stay here in Willowbrook. The staff was amazing. They went way and beyond accommodating my every need (Which there were a lot!). I had been in several different rooms (double beds, large king size bed, one had a computer desk, microwave, and refrigerator) and every single one of them were very clean and immaculate. Clean bedding, pillows, towels. Soap and shampoo provided. Blankets were cozy and fluffy. Rooms were very clean smelling after housekeeping. The manager of housekeeping MARIA so caring...great personality...and will FIX any complaints/problems. She is a wonderful person both inside and out!! Laura and Rhonda at the front desk will also do their best as well to accommodate your needs. Very pleasant to be around. This includes Shaun in the afternoon. All the workers do an excellent job!! Vincent McCoy the manager keeps operations at the facility in good order. He is on the property daily except maybe on Sunday. He is polite, courteous...with a nice smile. A pet friendly hotel. My dog was treated great. I ran out of dog food for him one day...Maria found some food for him. The hotel is conveniently located near an urgent care, Target, Dennys, Jimmy John's Verizon...all within walking distance. I feel safe here and on the premises. I have met many nice people staying here. Honestly, I give this red roof location 5 STARS!!!"

"Very clean establishment; great location next to Target. Never ending hot water and fairly deep bathtub. No microwave or fridge. Loud clientele who liked to get their drink on and just about everyone smoked out on the balconies even by my no-smoking room. But all were nice. Staff super friendly and helpful. HBO and espn (Note to the person from the business who replied: "neverending hot water" was a compliment-that is a good thing! :)"

"I was not the biggest fan of this place. I expected the room size. I was staying with my partner so we didn’t need a giant room but no refrigerator or microwave was pretty disappointing. We had gotten this inn last minute since we’re both adults but under 21 so we had to have my grandmother check in for us. Because of this, our previous reservations at another inn fell through and we didn’t get to research much here. Even so, the room looked kinda dirty. The blankets had cigarette stains and holes despite being “smoke free.” Our room reeked which in turn made us smell like whatever odor that even was. The walls were also paper thin. I could hear exactly what people were saying outside our room. As my grandmother had to check in for us, I didn’t have much contact with any of the employees. Although, one day we had been out and about and my partner realized he had lost our key card somewhere. My grandmother had the spare so she ended up dropping it off at the inn office so we could pick it up. When we went, the lady at the desk seemed extremely bothered and frustrated that we didn’t know where the other one was. I think that was reasonable but it looked like she made us another card instead of just giving us the one my grandma had dropped off? Regardless, she wasn’t the most pleasant person to speak with. Especially when we checked out and another employee said it was fine we only had the one… I really only stayed here out of convenience but I’m not sure I would enjoy having to stay here again. You get what you pay for I guess.."

"I stayed at this hotel 3 times. They have excellent service. The workers do excellent work if I would return there. It is a safe place. The manager and his workers have everything in order, the rooms are clean. I can not tell. The same thing about the other red roofs, huh. hosted. at Arlington heights and w Algonquin Rd Honestly 5 stars for Willowbrook Red Roof. For me it is #1⭐️⭐️⭐️⭐️⭐️"