Harrah's Joliet

"What happened to this casino??!! It's dead up in here feels like being at a bingo hall... You guys have to do something else to bring the excitement back here once again or just shut this place down. Too big of wasted space for this cemetery they want to call a casino"

"It's so sad how they treat my husband because my husband has a Defibrillator/pacemaker and was scared to go through metal detectors and told them he had no problem with them hand searching him, they refuse to let him in unless he went through the metal detectors.. I highly recommend if somebody has this kind of disability and is scared to go through metal detectors. I would go to Bally's in Chicago At least they will hand search you and treat you like a guest and not a inconvenience and tell you to leave"

"Overall it was a great experience. The rooms were clean and I liked the bathroom setup. They have good food and drink options. The staff was excellent and top notch."

"Stayed here for a show at the Rialto Theater. It was a quick two block walk to the show. The room was a king, and was very spacious. It was also quiet given the street and river traffic out the window. The best the best thing was the bathroom. The tub was huge, great water pressure, and a lot of hot water. The stool was closed off in its own separate. We did pay $15 for early check in, as we showed up around 2:00 pm and check in is at 4:00 pm"

"The pros are that every staff member was very kind and helpful in the casino and hotel. Our room was pretty big and mostly clean. The bathtub was massive and water pressure was excellent and hot. The sundries shop at the front desk had a wide variety of items you may have forgotten. Lots of affordable restaurants within walking distance of the hotel and parking was simple. When we came in at 10pm to retire for the evening, the lobby smelled like fresh pizza. The cons are that our room's previous occupant left their used coffee bag in the machine and a half pot of stinky burned coffee. Some how, house keeping missed that. There are soap dispensers in the shower for shampoo and body wash but they were topped off with water to appear more full, so they hardly made any suds. Every pop machine we encountered was broken and the ice machine on our floor was not working. Your key card won't allow you to take the elevator to any other floor so we couldn't try other ice machines. And you should expect some late night intoxicated folks on the weekends, hollering in the hallway and waking you up if you turn in early. Overall decent experience."