Austin Driving School

"Rae and Matt at the Anderson Ln. location are the nicest people…the office is well run and organized. I took the road test with Rae, she is very sweet and put me at ease. I highly recommend this location and these people!"

"This place is like a state office, everyone has a no-emotional face. Quite rude honestly, avoid to go there. Especially the lady facing the front door. Don't care kind of attitude"

"Total waste of money! Paid $399 for my kid to just get her permit! Behind the wheel was only 7 hours and not consecutively! It wasn’t one on one there were other students taking turns!"

"Use Aceable instead. Austin Driving school costs ~$500 only to teach the classroom portion & seven hours of the driving portion parents will still have to teach ~ another 30 hours of driving. They only give your kid one hour a month for drive time so it will take your kid at least seven months to finish. It’s cheaper and faster to use another company called Aceable and you will still get an insurance discount. They don’t know the difference between being understaffed and overbooked, they keep taking on more kids to rotate into their driving time hours even though the other children are months behind where they should be. I have a real concern that due to the delays between the classroom and actually practicing the driving with the instructor the children are not going to properly be able to retain the material. They could not complete the classroom portion on time and let the non driving minor children make the decision on the additional class days they felt like attending instead of contacting their parents (who have to drive them / coordinate a work schedule) and teaching on a Saturday that was already part of the schedule. We are waiting upwards of a month just to get a 1 hour driving / 1 hour observation appointment. We show up for the appointment at 8 AM and no one is there. There are no people to call at 8 AM at the location or the main call center. Finally reach someone around 8:30 AM when they open only to be told they called and canceled the appointment however the phone number they claim to have called does not have a record of them calling nor a voicemail. They did not even bother to follow up to confirm we receive the message they claim to have left. When I spoke with them about rescheduling they were not able to help and told I’d have to call back around 10 to speak with someone else even though this is the number they provide for scheduling during working hours and we specifically had advised previously that we would go to any of the locations just so we could start getting hours. I do not recommend them as they are quick to answer the phone and work with you when they want to take your full payment however they do not have the staff to timely continue the required driving time after the classroom time. This isn’t a new concern for them I had been speaking about them with someone else who used their school a few years ago and they said they had to wait over seven weeks to complete their driving hours because they just did not have the staffing to offer the driving time timely. When I had taken my driver’s education previously with Austin Driving School I was able to quickly get my driving hours in every few days but it has been a long time since then and their overbooking has made me seriously regret taking my child there."

"I would only recommend if your child already knows how to drive. They don’t teach them to drive. They only drive with them 7 hrs. It’s not a complete waste of money but not what I expected at all. I enrolled her because I’m not a good person to teach driving. But looks like I’ll have too."