Floor & Decor 6100 West Grand Avenue, Gurnee, IL 60031

"My last 3 trips to this floor and decor have all been extraordinary!! Primarily due to the fact that I have had the best cudtomer service by Lupe! She spent her time helping me choose the best shower tile combination and wrote up a handy quote for me. Overall, she is amazing at what she does!!"

"The vanity that was delivered had damage. So did the second one. And so did the 3rd. The store could care less…..never once did they look at it before it was loaded up. And please don’t insult my intelligence with the ol’ email us at “” and we’ll address your concerns. Just deliver me what I paid for and I have no concerns. Call the store and get it handled. 3 vanities in one day. Y’all should be ashamed. I am for shopping there"

"Chuck, Jasmine and Gary are amazing at pro desk. They always help our company out “Castros home remodeling” these ladies and gentlemen are always on point and go out of their way to provide the best customer service every single time we come here. Our favorite floor and decor!"

"Floor & Decor exceeded my expectations with their extensive selection of flooring options and home improvement materials. The store layout was well-organized, making it easy to navigate through a vast array of high-quality products. The staff was not only friendly but also knowledgeable, providing valuable insights and assistance in finding the perfect flooring solution for my project. The overall shopping experience was seamless, and I highly recommend Floor & Decor for anyone looking to enhance their home with top-notch flooring and decor options. Also the tiles were well priced however the wall tile edges always keep breaking just be careful but other then that nothing else is annoying"

"Unbelievable customer service. Gary had answers to all of our questions and spent a lot of time showing and explaining a variety of products. Because of the amount of products, shopping could be overwhelming but Gary made it easy."