Farmers Insurance - Dawn Austin

"Dawn was amazing! She took the time to explain everything and even went out of her way to help me solve my problem. In a time when insurance is something you buy because you have to, she truly made me feel like she cared."

"We have been with Dawn Austin for over 6 years and have had an amazing experince in working with her since the very beginning. Her attention to detail is exceptional, lightning fast responsiveness, and she cares about her customers. These are all things we value in our agent and Dawn always delivers. She is always in your corner to support your insurance needs. If these are things you value in an insurance agent, Dawn is the right choice!"

"Dawn is a very personable, patient agent who has really taken the time to get to know my wife and I's insurance needs based on life goals. I have had several calls with her that went an hour or more that demonstrated how much care she takes in giving her customers all of the information and explaining the minutiae of insurance (not always a fun conversation!). Recently she got me some quotes for umbrella policies inside and outside Farmers and was very transparent. When I found a better rate, she remained positive and supportive even though she didn't get a commission. That is why I'm taking the time to write this review--she is someone who goes the extra mile for her clients."

"We have bought insurance through this agency for several years. Dawn is very knowledgeable about helping us make good coverage issues. I also dealt with Lisa, Dawn’s Assistant, who is very courteous and professional. We came to Dawn from another big insurance company and she has saved us money and given us good advice in a friendly and professional manner. I recommend this agency."

"I wanted to switch insurance companies and decided to use Dawn Austin. I needed a quote on car insurance, RV insurance and homeowners insurance. I shared with her my old insurance quotes so that she could give me an estimate with Farmers. Within a day she called me to discuss my rates. I decided to go down to her office so that she could explain line by line on the coverage that I was getting. She explained what the coverage was and why she thought I needed more or less. She explained in lay men's terms with examples so that I could completely understand. She was professional and most importantly knowledgeable in her field. I could tell that insurance is her passion and her coverage that she offers her clients is fitted to their needs and wants. I've had a few questions tha I needed answers to concerning my policy. Dawn got back to me quickly and addressed them with enthusiasm. I wish there were more agents that loved their job as much as Dawn does!!!!!!! It sure reflects on her attitude and willing to help."