LifeCare Pharmacy of Austin

"They never seem to deliver my medication when I need them the most. I have chronic pain, so only can get my pain meds script once a month. I scheduled a delivery on a Wednesday cause that’s when it was able to be filled. They didn’t send it cause they didn’t have one of my other medication. They couldn’t call and let me know this. I called on Thursday and still they couldn’t send my main pain medication, cause they had a busy delivery schedule, so scheduled for the 3 time for Friday. I was so busy my day went pretty fast by the time I realized the time it was 6:30pm, they never showed up with my meds. Now I’m completely out of my tramadol. With the weather about to get cold I hurt even more. I might have to go to the ER cause they’re closed over the weekend so no medication till Monday. This is ridiculous. I miss when it was Duncan pharmacy. If they’re too busy to deliver they should let us know in advance to schedule a pick up some how.Especially on a Friday. They got these unprofessional little girls working there that just don’t care about us. Many of us are either elderly or disabled, or both. Comes Monday I’m just transferring all my medication elsewhere. Now Heb, Walgreens deliver. Even Amazon. Trust me. This wasn’t the first time. It’s been several times. I’m just finally fed up."

"I’ve been seeing them for my prescriptions for few years and they always have the medications I need and on time. They call me when they are ready! Any questions they answer! The staff there are friendly, professional and really take care of your needs. I really am glad I made the switch to LifeCare!"

"I seriously love this wonderful fast paced and always knowing who we are by voice face and by name!! The staff is a perfect with great customer service and love who they care for our family and call us when our refills are in or the deliver. BIG SHOUT OUT TO THE STAFF ANISHA, VIRGINIA AND THE OTHER STAFF FOR ALWAYS DOING A JOB WELL DONE!! Love you guys!! Keep it up!! A must go to for medical supplies and medication needs!!!"

"The pharmacist and her staff are the best. Made me feel appreciated as a customer. Just a friendly and pleasant experience....I prefer this pharmacy over others much closer to my home. HIGHLY RECOMMENDED."

"I have found the the pharmacist, and their excellent staff, to be knowledgeable in the medications being prescribed as well as being very helpful in assisting me in ways to save money on prescriptions to also include pharmaceutical company savings programs, promotional savings offered by the various drug makers on name brand medications aligning costs to even sometimes be greater than utilizing generic brands and offering cash saving coupons. The staff are professional and genuinely offer you the opportunity to discuss with the pharmacist any vital information relating to dispensed medications, possible drug contraindications and/or benefit of adhering to the doctor’s dosage and need to adhere to such recommendations relating to when to take with food and/or whether to avoid specific food groups/products such as dairy. Ultimately they are what we all should expect to see in a pharmacy, but rarely do in today’s pharmacies. They are small and still undergoing growing pains but tailor their efforts to the customer first and foremost. Only comment may be in that they may need to help familiarize us with the name, LifeCare Pharmacy of Austin. ;)"