River ENT
6611 River Place Boulevard, Austin, TX 78730
Hours open
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
6611 River Pl Blvd suite 301, Austin, TX 78730, United States
About the Business
River ENT is a premier health institution located at 6611 River Place Boulevard in Austin, Texas. Specializing in ear, nose, and throat care, our team of experienced doctors and medical professionals are dedicated to providing top-quality services to our patients. From routine check-ups to advanced surgical procedures, we offer a wide range of treatment options to meet the individual needs of each patient. At River ENT, we are committed to improving the health and well-being of our community through compassionate and personalized care.
Reviews
"I brought my almost 2 year old daughter here because of her recurrent ear infections. Everyone was so great, and they had way more pediatric tools in place than I expected (since it’s not a purely pediatric office)! After a long road trying to find an ENT that accepts young patients and our insurance, this place was a breath of fresh air!"
"Nora R. is the rudest person I've ever had to deal with in a medical office. If she's unhappy with her job or having to deal with people, she should find another line of work. Definitely shouldn't be pretending to care about people in need and then treat them like dirt and hang up on them when they ask simple questions."
"I’m very frustrated with the way they handled Medicare billing. I went in early January to have tympanic injection for vertigo and was told I must pay the full deductible or not be seen. I’ve been on Medicare for a few years and never encountered this. While I realize it’s my ultimate responsibility, the usual protocol is to bill Medicare first, then my supplement and lastly myself for anything not covered. The billing person argued with me and told me I could reschedule or pay something and set up a payment plan. I live quite a distance away, was actively experiencing vertigo due to Menieres and was not about to reschedule. I told her I would give her $5 and set up monthly payments. Fast forward to 2/11 I get a bill for $223 dated as due on 2/11. I have called my insurance and am waiting to get help. I will not be back to River ent. The medical care was adequate but this had left me with a negative impact."
"I’ve been worked on by both Dr. Wu and Dr. Williams. Both are awesome. Super friendly staff. Very caring and compassionate. I am a verteran and so most of my medical is done at the VA. However, I have gone out of my way to request Dr. Wu as my ENT Dr. I’ve seen her several times now and even with an upcoming surgery, I am completely comfortable having Dr Wu operate on me. Highly recommend!"
"Very pleasant and efficient office. Dr Cheung-Phillips was very complete in her examination and explained each step. She was very personable and listened well. Her recommendations were clear and easy to follow."
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