Wendy's 940 Brook Forest Avenue, Shorewood, IL 60404

"This Wendys is horrible. Every time I go here the burgers are overcooked and dried out. Almost inedible. I won't be going back. It's too bad. Wendys used to be my favorite fast food burger place. No longer."

"Our lettuce had a chemical taste. It made our mouth numb. After driving back for a refund, we were told they don't do refunds of any type. They said the lettuce was bad and they threw it all away. But never did anything for us. We had anxiety that we were going to get sick. What was on the lettuce? It's very scary."

"This Wendy's is awful. Food is always cold, and its never correct no matter how many times you repeat the order. Today, the girl with green hair asked me three times to repeat my order and when I pulled up to pay, she's lounging on her cell phone. No wonder! And if I'm handing you my debit card, why is your phone right there? How do I know you aren't taking a picture of my card? Very sketchy."

"Don’t waste your time with this location… especially if you want chili. THEY NEVER HAVE IT! It’s either not at the right temperature, which is ridiculous because at 12pm they should be ready to serve. Or they ran out….How are they putting the middle of the day?! Obviously it’s a popular item so it probably would be beneficial for the manager to order more during restock. I only go for chili and my time has been wasted multiple times. I’m never going back and I hate this location."

"This is one of the most busted down Wendy's I've ever been to. The kitchen and their work space is visible to the customer and it's littered with fries and chicken nuggets. I wasn't able to capture it all because I had a quick second to take the picture. The menu TVs did not work and when I asked the manager, she said it's been broken for a long time and Wendy's is not in a rush to fix it. The table in the dining room were dirty with old food residue. Indoor dining trays are not provided. You must make one out of your paper bag."