Auto Outfitters

"I have a brand new 2022 F350 STX never been touched by any shop but this place i was driving down highway 70 heading home after work and almost lost complete control of my vehicle my truck started throwing codes Such as check, engine lights, traction control, , engine, coolant, over temp all kinds of things. It completely shut my vehicle down. I was barely able to get off the highway as cars were swerving around me every which way thank God I didn’t have my son and my wife with me I managed to get off the highway safely call the tow truck and get it towed to Ford immediately. As soon as they opened the hood, they saw the aftermarket lights they had installed on my truck into the fuse box they lifted up my fuse box cover, and the whole box was corroded to where they did not properly seal the top of the battery junction box lid, properly, which allowed water to leak down and fry my whole fuse box hints all the electrical problems vehicle shut down, etc. I went back-and-forth with these guys a couple weeks it’s always excuse after excuse even went up there in person and tried to meet with them. They always had an excuse about why they were not willing to cover the $1200 solution from Ford tried to tell me I would have to tow my vehicle up there and come out of my pocket more money from the shabby Work they did like I said, I’m happy I wasn’t in the truck with my family at the time and it was just me it could’ve been very tragic, I’m just thankful to still be here moral of the story. Don’t let these guys do any type of electrical work on your vehicle they can put you in a very bad situation and they do not stand behind their work. I even offered to let them pay half the bill and still no response , Troy is a very small place and I have been a resident. My whole life was really hoping they would honor their work but unfortunately they do not stand behind their work even sent over pictures from Ford and tried literally everything else under the sun just for them to keep giving excuse after excuse. Be careful with these guys , their lack of electrical wiring knowledge could potentially get you in a bad car accident newer makes and models they don’t know enough about them and they probably shouldn’t be working on them again I would never recommend any electrical work from this place such as light bars, aftermarket, lighting, or anything along them lines I have receipts and thorough documentation to prove any of this. Be safe. If you let work on your vehicle, It could cost you your life. I am truly disappointed in this place and as long as I’ve been in this town, I’m sure they’ve lost quite a bit of business also, heads up if you have problems with them, don’t waste your time just take them the small claims court with thorough documentation then they will pay for your time off work, lawyer fees, and a bad review I just thought I would put this here for anybody else who is actively seeking work from these people. Feel free to check my Facebook out as I made a post about this as well with picture documentation emails etc. again, I’m sure they will respond with yet some other excuse about how they have tried to contact me or reach out to me and I Assure any Lincoln county resident this is not correct information if they response is anywhere along the lines my name is Cody Dorman hey, very well-known general contractor in the Lincoln County area. Feel free to look for my Facebook for pictures and more information regarding the matter. Thank you if you took the time to read and have a God blessed day."

"Drew and his employees did an amazing job on my lights and I can’t thank them enough. Drew got me right in and done in quick timing and he explained everything and made sure they did what I wanted and made it look spectacular, so If your looking to style out your ride I recommend you choose auto outfitters they are the best!!"

"I have only good things to say about Auto Outfitters! My daughter and I stopped at Auto Outfitters on a very rainy day. Her beat-up dodge Dakota didn't pass the safety inspection due to an accident that damaged the bumper and headlight. On recommendation, we stopped in Auto Outfitters to see if they could possibly fix her truck headlight and bumper. Without hesitation, Drew Caruso (owner) fit us in that very day! I am sorry I don't remember the mechanics name, but I sure can recommend their work! This place has our business whenever their is a need for our vehicles. Great place and group that work there. Drew has been very willing to work with us. Thank you Drew Caruso!"

"I couldn’t be happier with the tire and wheel combo Drew chose for my truck. Job was finished in timely manner and the staff was knowledgeable and professional. I will definitely do business again with Auto Outfitters!!!"

"These guys have went above and beyond for me. Even answer my questions days later. I would highly recommend them. They installed a tonneau cover for me and tinted my windows. Also a front end alignment and tire rotation. Super nice people"