Treasures Galore 3260 South Alpine Road, Rockford, IL 61109

"I decided to leave a review after shopping here for years.i normally only leave reviews if I've had a great experience or a bad one. I've been coming here since the old location and have never been greated when I walked through the door, ever. It's always seem like your interrupting the conversation of the employees. Today I went to sell my clothes for the very first time, I brought 1 basket and 2 bags. They said they do not take bags because the clothes may be wrinkly, okay well I called the day before asking what hours they take clothes and no one ever mentioned anything like that, clearly i was a new "seller" on the phone. So waisted my time just for me to give them a basket full of miss me jeans and nice clothes, not one rip or stain. I showed up around 3:30 and it just simply seemed like they didn't want to put in the time or effort to go through the clothes at all. When they were done going through my basket they went from folded nice to thrown in the basket looking a MESS and they said 'sorry didn't find anything today' honestly a shame, they wouldnt look at my FOLDED CLOTHES but made a disaster mess for me to have to clean up. I drove all the way across town they should've been much more informative on the phone. They have no motivation at all and you can tell from the moment you walk in. I do love shopping here but the customer service is just not at all where it should be."

"If i could put 0 stars i would. I went to sell a box full of baby clothes with matching sets and name brands, two days later we go to pick up the stuff they didn’t want and they took everything as a donation!! Im sorry but that is scam. i never agreed to donate my stuff!! I called for compensation and they declined any compensation for my items. Im very upset and I will not be coming back at all. They're thieves for profit."

"To shop here is okay, but to sell items .. not! The clothes I brought in were clean, folded and mostly newer. They picked four and offered $8 total. Not worth my time or effort and these were quality goods. One pair of shoes was like new and designer. ($2.) Another was Carhardt jean bibs, like new. ($2.) They left the others in a mangled ball and wouldn't budge on their low offer. I'm sure others feel the same- taken advantage of. Definitely won't get my business again."