Blain's Farm & Fleet - Rockford, Illinois

"Avoid this place if you possibly can.Went today to replace the car battery that has 5 years warranty,3 years free replacement,just to be told by bunch of crooks and criminals that battery had been frozen and they don’t cover the warranty.That particular car ,me and my wife had been using to go to work together,every single day,and has been in our garage every night.Now I understand there has been some very low temperature last week,but the car has been starting every morning until today.Also today prior to taking it to Farm&Fleet, I had it tested at O’Reilly’s ,and they gave me the slip saying it’s a bad battery,not mentioning anything about being frozen.This crook named Alex at Farm&Fleet,supposedly called their regional manager named Tim by phone,and told him that customer brought bad frozen battery,in which he obviously responded to denied me a replacement. Like I had said , have been buying many automotive stuff at this place,but I will be taking my business someplace else from now on.Also forgot to mention that when I arrived to their car center,there was another guy ,complaining about being screwed,that they didn’t have his vehicle done yet,and that he doesn’t have another way of transportation tomorrow for work!If I could give this crooks 0 I would.God bless and be aware! Thanks"

"I bought a battery at West state store January 27th 2021. 7 year battery 3 year free replacement, January 15th 2024 it went bad because it was weak and it froze. No replacement on a frozen battery. I have bought batteries there for forty years. Better off going to the junk yard and getting refurbished. Guaranteed. I have been going there since I was a kid. I am done."

"Very organized store with friendly staff that are always ready to help when someone have questions. They also have well marked areas for things that are on clarence, which can save you a lot if you stop by those areas."

"I had a flat tire I needed to get re-plugged, they took it to their shop and came back in less then ten minutes, they took the tire off the wheel and without removing the old plug they claimed the hole was too big, they also said the tire was bald, but no wear marks are visible and my tire only had about 30,000 miles on it. I just took back the tire and separated wheel and had it patched elsewhere, I also found out these guys decided to leave out the tire valve. In summary the mechanics here are lazy and only want to upsell you on new tires."

"Stoped here with my semi to get some supplies. No overnight parking for big trucks, but plenty of space to get what was needed. Easy on and off the interstate and into the parking lot. My brother recommended it and came to visit me while I was stopped there."