Belmond Apartments

"Candice Thompson is the absolute golden star, not only is her vibe just extraordinaryly unique it’s just the kinda thing that encourages a person to come back and to want to be apart of the apartment complex, a lot of places forget they need to impress the people but she makes it to the point I can’t help but laugh smile and feel welcomed instead of another paycheck like most other places, this location is nice clean fresh. If your not coming here then you are wasting your time money and gas going to any other place"

"WARNINGS NOT TO MOVE HERE. If you plan on moving here I would reconsider your options. The apartments are not taken care of nor are they truly fixed when you move in. Our dishwasher wasn’t put in correctly and when they came to change our washer they flooded our apartments messing up my sons carpet and even they flooded our apartment we had to clean it up. I wouldn’t tell my worst enemy to live here. Parking here is terrible they have to many parking ports but not even half of them are rented out. Only about 25 visitors parking so good luck on having family/friends over. And the best part is you get loud neighbors and even if you record them being loud after quiet hours it won’t matter because the guy at the office will assume you just don’t like noise. If I could give this place 0 stars I would."

"There is a 3.6 rating for a reason, TAYLOR COMBS the community manager is rude, lazy and has a dry attitude! She is a liar and it’s sad the measures ppl take just to be evil. Idk if she still manages the low rating apts Mosaic as well but she was Trash there as well, i did not move in there after being approved THANK GOD, i moved to CORTLAND fossil creek they are more expensive but man the GREAT customer service and manager Stacey will have you paying the price. i have decided not to move to Belmond EITHER, but due to wanting more space for a reasonable price i applied here i but if they are ignorant prior i can only imagine my stay. She sits in that office , don’t turn around or greet folk walking in. She has Ronnie wide back delivering messages, working predominately, sweating while speaking and it’s apparent he can’t stand working with her or his attitude just as dry and dull! Find new management don’t switch her to a new location she is SORRY PERIOD! They have fake reviews that are positive but scroll down to the REAL REVIEWS, i wish i did"

"EDIT: we moved in 9/15. BIG mistake! This review will surely cause them to make our life hell. But I work hard for my money and like to live in a “nice” place while I house hunt. I had to send the corporate office the following email: Ronnie is actually the ONLY person that has answered and returned calls. The lady who was addressed in person today approximately at 17:15, 9/27- was a great actress for the cameras rearing up as if she was being verbally assaulted or talked down on. That is totally uncalled for when as tenants we simply want answers. So please run your cameras so you can see who keeps hanging up on us when we call for assistance. She got highly offended when told we would like a courtesy call/text/email notification that our unit will be accessed. I have issues I need resolved. 1. My apartment is being accessed without advance notice. I was not advised nor asked if my unit can be accessed when we’re not home. A courtesy call/text/email would be nice. If I see my things moved - like in my garage- first instinct is to call the police for a B&E. 2. My toilet has been unscrewed from the floor in the master bath and left dismantled. The weed smell is unbearable as it is, now i can't use my bathroom in the room I sleep in. I have not been able to unpack [my restroom] due to maintenance coming back & forth and not doing anything about the cracked/leaking tank. 3. Your office personnel is - NOT Ronnie- acting like we have to deal with a dismantled toilet until further notice and accusing us of “coming at her” when confronted in person with questions and issues for our unit after she hangs up on us when we call It doesn't matter how many toilets we have, we are paying for a unit that has TWO. This is the same person that when we call the office hangs up on us if Ronnie is not available. I do not know her name, but my husband says, not to be rude, she is a skinny white girl. 4. My tools have been moved around in my garage for a work order I did not put in nor was I aware of... to paint the garage. They left us without a light, they took apart a steel tool box and left it thrown on the floor. IDC who smokes weed. I don’t and I don’t want to come home to it seeping into my unit. My unit is saturated as it is with the smell. Can’t run my AC without it smelling like someone is burning a fat one. Visited the property and Ronnie was super accommodating for my son who is on crutches. Patient, answered all our questions, showed us 2 units and let us take our time checking the property out afterwards. Very courteous and helpful. Can’t wait to conduct business with him for our potential unit."

"I've lived here for almost 9 years and for the majority of the time, it has been wonderful, even through each change in ownership and office management! The rare occasions I've had issues were related to noise and pets, but you can't always control unruly individuals or naughty pet parents and that happens sometimes. Right now, I have really wonderful neighbors. We look out for each other. I've never had to wait more than 48 hours for anything to be addressed and then repaired, replaced or corrected whether it was an appliance or a small accounting error. Ronnie is absolutely AMAZING as a member of the Leasing Team! Whatever you need, he will work with you. He's honest, professional, attentive and very kind. I've really enjoyed my time here and if I wasn't leaving the state, I'd still continue to live here."