Heart Hospital of Austin at St. David's Round Rock Medical Center 2400 Round Rock Avenue, Round Rock, TX 78681

"This hospital saved my husband’s life. He was in town for meetings, and was taken by ambulance from a smaller hospital in Georgetown. The skilled surgeons would not quit until my husband’s life was saved. The nurse to patient ratio was good. He was well taken care of…all the other things, rude intake staff, billing issues, lack of parking and confusing signage, etc pale in comparison by the skill and compassion of the people who gave my husband a new lease on life."

"My husband, Cadmus recently had an angiogram here. You couldn’t have asked for a more caring and efficient staff. The nurse, Rachelle Tran, who was in charge of getting him prepared for the procedure and taking care of him afterwards was wonderful. She should be an example for all nurses to follow. Dr. Pandya is an excellent doctor. He explained everything to us afterwards and put our minds at ease."

"Staff is Wonderful! The place is Huge. Its multiple businesses in a hodge podge labeled a Hospital. Directions to the "correct" door are extremely poor, parking is Non-existent, and there is no one around to ask questions. Poor Management! Very disappointed."

"Not only did they make us miss our first chemotherapy treatment because they couldn't read there own test in a week but now I'm getting double billed. And it doesn't stop there they charged my insurance billed me and now I have a bill for hafe the amount stating I have no insurance. THEY ARE A JOKE STAY AWAY. IF YOU DONT HAVE A HEART PROBLEM BEFORE YOU WILL BEFORE YOUR DONE DEALING WITH THEM..."

"My mom had to have a blood transfusion. We went in the day before for the type and cross and then the next day for the transfusion. When we went in the first day everyone said it was fine for me to accompany my mother who is 74 and in a wheelchair. When we showed up for the transfusion they refused to let me in and the girl at the door was very rude and acted like I how dare I ask her for a wheelchair for my mother. I explained that she had no cell phone or identification with her. They did not care."