Baylor Scott & White Colleyville Family Medicine and Pediatrics,

5232 Colleyville Boulevard, Colleyville, TX 76034

"I have been going here for primary care for about 25 years. Dr. O’Leary initially, she was awesome but retired to take care of her family. I was fortunate enough to get Dr. Hayes after that & she is the best doctor I have ever seen! She is responsive, sincerely cares and is extremely supportive of my suggestions or opinions in my overall healthcare. She works well with the other doctors I see and manages most all of my medication‘s. I hope I never have to change PCP doctors!"

"Beware of their billing practices. Outside of a normal physical, they take the opportunity to add ambiguous charges after the fact that might not be covered by your insurance. And they certainly won't tell you before hand or give you any type of prior explanation."

"Leaving this practice after three negative experiences scheduling appointments. First experience involved a 25 minute call to their appointment call center that ended with a representative saying that their system was down and someone would call me back. They never called. Second experience was trying to schedule through their online portal. It ended with me request a password reset three times but never receiving the email link. The third experience was a direct phone call into the office. After a 20 minute consultation with the nurse who recommended I get seen that day, the appointment clerk told me there was nothing available with Amy of the six doctors or their various PAs and NPs for two more days. She offered to get me an appointment with BSW urgent care a couple of towns away."

"This office is great and very friendly. I give it 3 stars because I called in a prescription refill for my adderall 3 or 4 days prior and now at 4:20 on Friday I still haven’t gotten the script called in despite multiple calls and urgent messages sent to the doctor. I understand you are busy but it shouldn’t take this much to get prescriptions filled."