The Hospitals of Providence Children's Specialty clinic,

2100 N Oregon St, El Paso, TX 79902, United States

"It is sad to see this hospital in such conditions. This hospital, as far as I know, has been in existence since 1950s. They cannot renovate some of the chairs. They are worn out. With the amount of money it produces, it should have better things."

"Poor poor clinic. Staff at the front desk is terrible. They don’t answer the phone, it takes me at the most MINIMUM 3 calls to get through and that’s on a non busy day, during peak times, your call never goes through you have to find an alternate number. A particular lady named Gina works in the front and says they will do things for you but don’t. She claimed she would update my personal information and phone number on my file but didn’t,. I had specialty services trying to reach me for my son but they couldn’t because she had the incorrect number in my profile after I had pointed out to her that they needed to fix it. Stay away from this clinic, worse services and staff. The ladies in the front claim they’re doing they’re job and taking phone calls but all they do is chit chat, take long lunch breaks and text on their phone with their super long nails. Very unprofessional, there’s no supervision. When you go make sure you write down your appt days and times because the ladies at the front don’t know how to do their job and will mess up your appts. Good luck!"