Baylor Scott & White Medical Center - Austin

"Terrible practice. I booked an appointment back in January for June… 6 months out. Okay, fine, I’ll wait. I receive a call March 1 that Dr.Lee is suddenly going to be out of the office on the day of my appointment & I need to reschedule. Whens the soonest they reschedule me for? SEPTEMBER. This office and Dr. Lee are a disgrace. Do better by your patients. Scumbags."

"Love this place and especially Doctor Kaylor. and Megan our nurse. We did not wait in waiting room for more than 10 minutes. Once in the room the nurses were very attentive. Doctor walks in talks to us then ordered a CT scan. We are now walking out after 2 hours and 30 minutes. I highly recommend this place.❤️"

"My husband had an outpatient procedure. Dr. Cohen and Dr. Terrasso were amazing! The whole team took great care of him and all were so kind. Thank you all for making him feel comfortable."

"First and foremost I was seen on time for check in and started surgery a hour early which was great! Besides timeliness I truly have never felt more cared for. I had a hysterectomy and my two nurses (Kim and Amy) asked me what my biggest fear was so we could talk about it. I cried as we talked about it and they were very compassionate. They told me what to expect pain wise and even asked on a scale of 1-10 at what point would I start taking medication. All of this made me feel like they really wanted to know the best way to take care of me. The anesthesiologist (Dr Yew) came in before surgery and explained the process but then again after I was awake he came back to check on me. I have had 4 previous surgeries at other hospitals and I had never been visited post op by my anesthesiologist. When I was brought into the operating room every person in the room introduced themselves and told me what their role was, I thought that was amazing. The hospital gave my husband text updates throughout my procedure which really eased his anxiety. My doctor (Dr Matthew Romberg) not only spoke to my husband afterwards but shared photos and went over in detail what was done, what to expect from me and what my restrictions were. I truly felt surrounded by people who wanted the best for me rather than pushing me through to fill the next bed. I could not be more appreciative to the care I was given by everyone at the medical center."

"The staff the friendly and I’m happy to say I never waited too long for my appointments. Check in process is fast and efficient. The facility itself also looks brand new and clean. And today I learned masks are optional for patients. So the “masks required” signs are misleading"