The One Boutique Hotel

"The spa day was really cool, lots of add-ons if you choose. Super clean, friendly staff."

"Worst hotel experience I’ve ever had. There’s no air conditioning in the hallways and the elevator was broken. During the night the toilet started running and I woke up to find a huge puddle of water on the floor. It’s obvious the staff do not care about the rooms or guests. Save your money and find a hotel that actually maintains the building."

"Overall clean, very relaxing. Check in desk on the second floor needs improvement on communication when booking appointments. I checked in on the second floor and told them what time I want to be seen and told them what I wanted done. They got the time wrong and the service wrong. But other than that a Greta place to relax, I would stay there all day long! Great food at the food court!"

"I forgot to get the lovely woman who manages the place name, she made my stay extremely welcoming and relaxing as did the ladies who provided my services (mud scrub, pedi, and correction facial). We took the family on a little get away at The One Boutique Hotel so that the adults could enjoy Spa Castle. Loved the array of apps on the TV to entertain the kiddies on their yes days on vacation. This is a family facility so your kiddo can enjoy the spa as well with some restrictions. They can enter the pools, bath house, and sleep areas. Bath house and locker rooms are nude so if you don't prefer that you can enter the areas without going in them and pick up your spa uniform (worn on 2nd floor not pools) from the front desk. All payments are made upon exiting the spa and drinks/food items are kept on a tab tracked by scanning your locker bracelet (no extra fee for the lockers). The entry into the spa is separate but discounted for hotel guests. Everything opens at 10am and begins closing as early as 7:15pm starting with food and drinks then around 9 for services and finally 9:15 bath house and pools. The outdoor pools are heated which is a personal favorite of mine and is available and beneficial in mostly all weather conditions. There is no carpet in the rooms which I love because with kids it's easy to clean and know it's clean for the Littles. The tub is THE BEST FEATURE of the executive suite, with a shower in the bathing area next to the tub for easy transition to your soak from your scrub. We stayed in room 310 and I was saddened with some of the malfunctions hence that room is a 3 of 5 stars but overall the room layouts are 5 star worthy. The second closet lights, the doorbell, and service light did not work, plus the sink water did not get hot to my needs but the tub did so I just used warm water from there when needed. The fridge also wasn't cool enough to store my breast milk so we made trips to the ice machine and you have to warm food on the second floor in the lounge area same floor as the ice machine, it would be best to be on the second floor with family. After conversations with staff I felt very welcome, relaxed, and understanding of the changes and services in progress to update malfunctions. Please note there is no late check out at this time. The kiddie pool was not open at the time, and I did not have a chance to ask when they would reopen. The penthouse is by reservation only, not an open bar as I previously thought. The atmosphere alone has me wanting to return so the kiddos can enjoy it the way that mommy did but this was just a test retreat and The One Boutique Hotel and it's luxurious spa castle has passed! I am glad this place exists and has survived covid, it is a hidden gem that I pray growth and expansion for. Very Lovely people, very relaxing place where you can TRULY unplug."

"The worst experience I’ve ever had at a hotel! we went for our anniversary and if you show any PDA they will kick you out. Spa is okay. We couldn’t get in our room after we spent hours in the spa because the door battery was dead but that took TWO HOURS for someone to figure out and our room was super hot and none of the chargers ports worked! So after spending hours trying to get in our room they upgraded us to a room that someone was already in! So then we had to get another room so we spent most of our day trying to get in a room ! The manager was laughing about it. Finally got a partial refund and now I just got recharged for the stay !!! DONT STAY HERE !"