Americas Best Value Inn Brownsville

"I'm trying 2 call they hang up 4 times in my face. Trying 2 figure out if they have MotorCoach parking. Worst Customer Service"

"GREEDY SCAMMERS .. booked a room and when we arrived we were notified they sold the room to someone else. When asked if they could refund us or perhaps give us another room they said no. We asked the person at the front desk to call their manager and the managers response was to call the police. Very disresputful and rude. Just by reading the response of the owner to other reviewers on here I can tell how arrogant and rude they are. They are trying to keep our money but we are going to keep pushing back because it is not fair to just give our money away. It seems they have done this to other people as well so save your money and go somewhere reliable not this disgusting place. (I did not reserve using my name so don't event try to respond to me with an ugly comment @ owner.)"

"If you have high expectations, don't book this place. For the price they charged it definitely was too high, these rooms should never run more than $85!!! The images they have are not 100% accurate, from the room I was checked into. It is dated, they tried to do some upgrades, but it still needs some work. The room was very dark, even after turning on the lights. The sheets seemed clean. The bed was ok, but when you moved around it was making a clunking sound, and we are not big people. The floor seemed like it was just damp, even though we did not wet it, the room has no carpet. The water was good and hot while bathing. From the pictures you can see it needs some more cleaning though. The room smelled clean, which was why we stayed. However we did have some guest outside of the room making a lot of noise by yelling/ loud talking, at 5am on a Sunday, for about 5 or 10 minutes. Overall I personally would not stay here again, but if you are in a pinch and need a place to bathe and try to sleep, it might work if you are used to sleeping anywhere, but definitely do not pay more than 100 for it."

"Rented three rooms. One had a leaky AC. Another had an AC that didn't work but at least the fan on it did. That room also had dirty walls in the bathroom. Then the last room felt like it was not cleaned, found hair in the bathroom and even had a noticeable booger on the bed. Not to mention beds are questionable. Sitting by the edge felt like the bed might give out any minute, not to mention the creaky sounds. Cleaning staff uses Walmart carts to haul laundry around (watched them use one upstairs between rooms and one downstairs for folding). Tried to check out early (paying for one night here and staying elsewhere for the remainder of our trip). Front desk didn't believe us on the state of the room and repeatedly questioned why a group of single women wouldn't come outside after midnight to complain to the front desk. Refused to check us out early so wouldn't give us receipts. However when the manager came in at 9 PM he refunded us."

"The place is a little worn down... But it's clean and neat. My stay was quiet. We enjoyed breakfast and coffee everyday. For a two star hotel it was on point. Thank you for a peaceful and clean stay. I thought they did awesome."