GrandLux Nail Salon

"If I could leave a 0 star I would nail salon was wayyyy over price I came in for a fill and pedicure was $102 and my toes are uneven and polish is everywhere then my nails r uneven and no polish absolutely horrible I could cry and the money I spent for no reason"

"I was told on a Sunday at 5:00 to come on up no problem for a pedicure. Got there in 15 minutes and was told sorry we close at 6. Website shows 7 and I told them I called ahead. Was refused and told to leave. I’d rethink this place for sure."

"The owner asked me to leave because I took my daughter to the restroom! I kindly told the nail tech I had to use the restroom. She was frantically trying to finish my nails but I stopped her or my daughter would have an accident. When I came out the owner got in my face, pointing and angry, saying "you couldn't wait a minute and a half?!?!?! We can't serve you here, go someplace else!" I was embarrassed and caught off guard. I told him I had to take my daughter pee. My nail tech doing my feet was trying to continue my pedicure but the owner told her to stop. How embarrassing for an establishment to treat customers this way. He was yelling at me in front of everyone which is TOTALLY NOT OKAY. My children ages 3 and 6 were just watching him. He told me to leave again. I left... My daughter left her cup in the nail salon. I went back to get it and he got scared started dialing his phone. I told him that he was wrong for what he did. He said, "yeah exactly, I'm very wrong. I'm busy"... He followed me out the salon and took a picture of my license plate. I mean, was that really necessary? I am completely done with Grand Luxe Salons. There are far better establishments where you get treated with kindness and respect. I was literally kicked out of this place for taking my daughter to the restroom. Shame on this place for their lack of customer service, patience, and understanding. I am a full-time mom... It's not like everyday I get to get out and take care of things like my nails. What an awful experience!!!!"

"Always a fantastic experience with pedicures. I have a special situation with my big toe that has to be filled in and they were on it! Didn't overcharge for that service and added no time to the overall pedicure. I usually make appts but I've also walked in after work with no issues. Don't forget to tip!"

"Everything was fine until I addressed the lady doing my nails if I was seeing bubbles or tons of white spots/sprinkles where the pink was supposed to be on my pink & white ombre. She told me hold on she was going to get someone who spoke better english for me however the manager came out immediately raising his voice telling me “thats how she does it it took her time” failing to even acknowledge or answer my only questions embarrassing me in front of other customers that were present. So unprofessional!"