Val Verde Rural Health Clinic

"The clinic employees are very professional. What I want to complaint is about Dr. Oviedo. He always tell my kids they have a respiratory virus that is going on. I took my son to Cd. ACUÑA and he has bronquitis and Dr. Oviedo has 3 weeks just prescribing my son Ibuprofen for pain and fever. In my opinion, he needs to update. The waiting time is ridiculously long."

"Worst place ever. I have been coming here for 3 years and every time I come I spend at least 2 hours waiting. Waiting waiting waiting. It's so ridiculous. I wasted a lot of time waiting and ended up fussing all day. They do not respect time and the patient's time. My kids are bored and very tired and cry because they are waiting. This is something that needs to be fixed immediately at the rural clinic. I have never been to any medical facility in the US that wastes my time like this please. Hopefully they will change it."

"Very bad place been coming here for the past 5 years and is getting worse with the long wait hours everytime i come i always making sure im here 30 minutes early FOR LITERALLY NOTHING. Today reach the maximum wait on going to a check up with my baby for her 6m check up came at 9am i left at 2pm. DONT COME HERE unless u don’t mind the wait. I mean I understand with being packed and a lot of people here and there blah blah blah but i mean if this facility cant handle a lot of people then maybe they should do something about it like maybe not have a lot of people all together coming for their appointments ? Maybe be open for more hours? Maybe say NO WE ARE BOOK to patients? ITS COMEN SENSE. I guess some places never going to change. And this facility makes it very clear they can’t handle a lot of people and are very rude could never help you with anything"

"This doctors office whatever you wanna call it is not good they treat you bad, and you can be there all day long I went it at 10:20ish and didn’t leave until 1:30ish 1/10 Don’t recommend"

"Not only is the wait time ridiculous but the staff is also incompetent...you make an appointment to be seen at the time the appointment was created but NOT at this place. On top of it all, I have had to correct them on my insurance carrier about 7 times in 1 day....record keeping is not their forte. Only reason they get away with it is because of the lack of resources in this tiny community. The lack of professionalism, knowledge, and education from the staff and nurses is extremely apparent. If you receive a referral or relay any important information with an important deadline write down names because that's the only way you'll be able to hold them accountable. The staff and some of the nurses at this place have poor listening and communication skills. Once you do finally get in to see a doctor AFTER waiting like 2 hours, expect to wait another 30 minutes before and after being seen while you listen to the staff gossip away instead of being diligent with intake and release. Sucks options are limited!"