GameStop

"I bought a ps5 a year ago and the lady made me buy a membership when I knew I didn’t need one to buy it but she said I couldn’t get it without the membership even though that was a thing when the ps5 first came out even on google it says you didn’t need a membership anymore and the employee is just trying to scam me and now I forgot about it and it renewed for another year I haven’t shopped in a GameStop in years I only got it there for the ps5 anyway, don’t ever let them scam you for a membership."

"Bianca was able to resolve a very complicated issue we had. She handled the stress of a busy store very well while still being diligent, detailed, professional, and courteous. We will return to this GameStop over all others. If you see her give her a high five. If you are the manager of this store please don’t forget to let her know she is an asset to your company."

"Went in there to get a couple games for my kids that I had in there with me and the girl in there asked for my number for the membership and she saw I needed to renew, which was fine and I paid that, then I ask to put some money down on a game and she tells me I need to show my ID to put a down payment on a game cause it's a rated R game, so I can renew a membership without an ID but I can't put money on a game without an ID cause it's rated R, so I'm trying to figure out and asking why is it I can't put money down on a game without a ID and she gets mad and tells me that's our policy and says swipe your card or leave! Last time I checked a customer is allowed to ask why they can't do something that clearly is wrong, all I was trying to do is put money down on a game as I have many times before not buy it right then and never have had to show an ID to put money on a game, only when you actually pick up the game. She clearly didn't like being told she was wrong."

"I have the same issue with this store. They are ALWAYS late opening. It’s not like a once in a while thing. It’s every single time I go there. We’re talking 15 to 30 minutes late opening. I absolutely hate coming to this store but sometimes it’s the only store in the area that has what I’m looking for. The staff is friendly. But seriously when the store hours says 11am or 12. It’s only a suggestion. The store on BRINKER is incredibly good. But their inventory is lacking. I’m heading up to the University store today and I already know I’ll be waiting for it to open."

"I like coming in to find a new cool tee shirt or socks. A lot of my Marvel tees come from this location. I like the counter person, he is always friendly and very knowledgeable. They always tend to have the games I seek on hand, except on rare occasions. If you are looking for a Baby Grogu waffle maker, this is the place. I got a Baby Grogu hoodie this time around."