Hughes Insurance Group, LLC

"Kimbry, gave us great service as our former policies were very expensive, and we needed to renew with a more reasonable product for Home and Auto. We were able to save a significant amount, and she provided a solution with Progressive within hours."

"Hughes Insurance with Nationwide was a great company to have for the last 20 plus years. They helped me when my wife had an accident in one of our vehicles and took great care of us. Thank you for your great service Don Hughes."

"Two years ago, I opened a homeowners insurance account with Hughes Insurance Group, expecting it to become effective on an agreed-upon date. However, I was shocked to receive a letter from our mortgage company stating that they were going to drop our account due to a lack of homeowners insurance. It turns out that Carol Stockdale, the agent handling our paperwork, had forgotten to file it, leaving us without coverage for weeks. I let this serious error slide because Carol was recommended by good friends. We managed to correct the issue, and a couple of years passed without major incidents. Ten days ago, I reached out to the owner of the agency, Jason Hughes, requesting an audit of our property. We live next to a wooded area, have a new roof, and have made several other changes that should affect our coverage. Jason promised to get back to me the following day, but I am still waiting for a response. This situation has left me concerned about the reliability of Hughes Insurance Group. I can't fathom having them advocate on my behalf in a real time of need. Trusting them to handle a claim or provide assistance seems risky based on my experiences."

"Jason has been so great to work with! He was so helpful with our inquiry and was able to help us switch our insurance policy without any hassle. He was also quick to answer any and all questions that we had. It’s great being able to talk to him directly rather than just going online and trying to figure everything out yourself. I highly recommend his company!"

"I have had both home and car insurance with this agency since I moved to Texas in 1993, shortly after the agency opened. It was recommended by many co-workers so I called and signed up, not knowing where Round Rock even was. I now know there probably a half-dozen closer agencies but there is nowhere I'd go for insurance but here. First with Don Hughes, now with Jason, the firm and all staff have always been responsive and helpful, and the few claims I have had over the years have been handled professionally and fast, On renewal of my auto policy this week, Carol S. emailed to say she ran my policy limits through several newly available companies (they are an independent agency with access to many lines) and was able to secure the same coverage limits at a 26% lower premium. Without asking! Great service from a friendly and reliable local company."