Firestone Complete Auto Care

"Frank assisted me with my car immediately and took care of my issue right away. He is awesome. I have been a customer if Firestone since I was in college and will always be a returning one."

"They treated me like I was a regular customer even though it was my very first visit. I was moving from another state and needed an inspection before I could register my pickup in TX. They not only explained everything, they even gave me a map to the office I needed to go next to get my plates! Restroom was also spotless. I loved the customer service and definitely will be going back there again!"

"Frank at the Egret Bay location was great to work with. A minor issue with my vehicle became a much larger one within a short period of time in which needed service ASAP. I called this location on a Friday evening in which he told me to bring my car over. Although it was the end of a Friday, they were able to analyze my car, give me quotes, answer my questions and finish the job in the morning. When your vehicle is messed up, you want honesty, a "reasonable" estimate and a job well done. All of these requirements were met in which I was able to pick my car up the next morning. In a situation as this, I figured the cost would be double of what it was and the time frame to be much longer. I would highly recommend Frank and his team. I appreciate the transparency and efficient business! 10/10"

"I recently had the pleasure of experiencing top-notch service at the Firestone Auto Care @ Egret Bay Blvd League City, TX, and I couldn't be more impressed. From the moment I towed my car in, the staff exuded professionalism and a genuine commitment to customer satisfaction. The expertise of the mechanics at Firestone League City is truly commendable. They accurately diagnosed the issues with my vehicle and explained the necessary repairs in a clear and understandable manner. The transparency and honesty in their communication instilled confidence in their work, setting them apart from other auto repair shops. What stood out to me the most was the efficiency of the service. Despite a busy schedule and me moving my car to another repair shop then back to them, they managed to complete the repairs promptly without compromising on quality or costing me more out of pocket then quoted. They actually lost money to save me money. The customer service at Firestone League City is exceptional. The staff went above and beyond to make sure I was informed throughout the entire process when I called to check on my car. They even provided a detailed breakdown of the costs before proceeding with the repairs, ensuring there were no surprises on the final bill. The clean and organized facility reflects their commitment to maintaining a high standard of service. It's evident that Firestone League City values not only the performance of your vehicle but also the overall customer experience. In conclusion, Firestone League City, TX, has earned my trust and loyalty through their outstanding service. If you're looking for an auto repair shop that combines expertise, efficiency, and exceptional customer service, look no further than Firestone on Egret Bay Blvd League City. They've certainly set the bar high for automotive care in the area."

"After a scary breakdown a few minutes from Firestone right at closing, Naomi worked so hard to get my car in service and rolling. She kept me updated with fair prices and options and made sure I had best service. I appreciate all the hard workers at Firestone, like Miguel as well who diagnosed an alternator issue."