Firestone Complete Auto Care 2049 West Main Street, League City, TX 77573

"The store was clean and well-stocked with amenities (coffee, water, charging station, TV etc). The staff were professional and friendly, and my vehicle’s oil change/tire rotation was completed quickly. Overall no complaints, I would come here again."

"Thomas went above and beyond to get us back on the road. We had a flat about 45 min before they closed. Thomas hooked us up with a very reasonable tow truck rate, replaced our bad valve stem, and got us out the door at a great price right as they closed for the night. He was very polite, helpful, and professional. Wouldn’t hesitate to reach out to him again for future service. Thanks Thomas!"

"Very poor customer service. They tell you they do not take walk ins, okay, i scheduled an appointment for my free tire rotation that is under my life time warranty that I purchased when I bought the tires. I arrived on time. I sat for 25 minutes and my car did not move from where I parked it. I went and asked when would my car be ready the guy said that they are about to start working on it. I asked how long it would take he said 30 minutes. So the question is why do I make an appointment and leave my work to arrive ontime if they will make me sit for 30 minutes without touching my car. It seems that it is because this is a service I already paid for they do not care about doing since it is not bringing any new money. I think the owner of the store needs to know or if he does not care then I will use this place again."

"They did an awesome job with my alignment, but called me to the back and moved my drive shaft around telling me it was about to go out. Was gonna cost me close to $900 to fix. Turns out wasnt nothing wrong with drive shaft. Was a $30 part I needed that kept frame from hitting a bracket. Would most definitely get a second opinion if they say something is wrong with your vehicle"

"Super friendly staff, Thomas was very upbeat and outgoing. Love the clean lobby as place to chill while I know my truck is in good hands. Update: 6 months later I returned to have some more work done to my ride. The same friendly staff, These guys really really took care of me and my truck. I drove out with my truck driving better than ever, even under budget. Thank you guys."