Jersey Mike's Subs

"Jersey Mike's makes a pretty good cheesesteak, but at this location, the service is horrible. They do not pay attention to special instructions on online orders, at all. A while back, I ordered a steak, and when I got home, found out they didn't follow my instructions about adding lettuce, tomato, and mayo. I took it back, and they acted like I was inconveniencing them by asking them to make my sandwich properly. Then, when I got home, they had forgotten to add bacon, which I paid extra for. I order a steak every weekend, and for the past few weeks I have been going to a different location a bit further from me, and have had no problems. This week, I decided to give the Camp Bowie store another shot. Well, 20 minutes after I placed my order I went to pick it up, and they hadn't even started making it yet. There was a GrubHub driver there who was frustrated at how long they were taking for an order she was picking up, too. There were only 2 people working, but she and I were the only people in the store, and there were no other order slips pending. When I asked if I could cancel my order, placed on the app and already paid for, and get my money back, the man behind the counter started talking fast with an accent I could barely understand, saying he couldn't do it. I found out later that's a lie. He could have refunded me but chose to equivocate. Anyway, when they did finally start making my sandwich, I noticed that they were adding green and red pepper strips, which I specifically asked not to be added. The girl then proceeded to try to pick the peppers out of the meat, as if the taste of them wasn't already cooked into the meat. When I asked for the sandwich to be made again from the start, correctly, I was treated rudely and pretty much had my sandwich thrown at me when it was finally done. This location is the absolute WORST Jersey Mike's I've ever been to. I'll travel a little further to the Hulen location from now on. UPDATE: I was contacted by Daniella at the Camp Bowie location, and they made things right with a free sandwich. Also, the employees who were repeatedly messing up my orders and giving me attitude when I asked them to correct it are no longer working there. I will be returning to this location from now on. It's closer to me than Hulen, and I'm hoping this upward trend continues."

"I can’t say enough about this jersey Mike’s location. Truly a breath of fresh air after such a long trip to the Fort Worth area. I truly needed a delicious sandwich and they were happy to provide and also the staff is very kind. Had to learn the manager Abella‘s name. Very nice lady. Now I’m ready to take on DFW. Cheers!"

"The staff at this location is amazing! They are all super friendly, even in the middle of an obviously stressful rush! We came at lunch time so we figured it would be a bit longer than usual but the staff was super accommodating and apologetic for the wait times! Enrique especially was fantastic! I will definitely recommend this location to anyone looking for a nice sammich. Thanks friends!"

"I love Jersey Mike’s however this location doesn’t seem as clean as others. Tables are dirty over the lunch hour and the sandwiches are inconsistent, but they are still good. They do make a fresh sandwich so I’ll still eat here time to time."

"This was the first time I've ever visited Jersey Mike's Subs and I must say it was really, really good. I had one of the hot subs and it was excellent. Seeing them slice the cheese and meats right in front of you is very unique and fun. Like ordering ham, turkey or cheeses from the meat department and seeing them use the big slicer. The employees were not enthusiastic but were professional and nice. I can't say that I blame them however as the day we visited it was Christmas Eve. I'm sure they wanted to finish, close up and go home to their families. The inside was clean and well maintained. They're fountain drink selection offers Pepsi products, but also Dr. Pepper and Diet Dr. Pepper as well. They do have 20 oz drinks for sale too. They have 3 main sizes of sandwich: Mini, Regular and Giant sized. The regular is 7 inches and the giant is a whopping 15 inches. If you get regular size then the prices is fairly normal for what you'd get Subway or somewhere comparable. If you go for the giant size however you'll find yourself easily starting in the $12 range. So bring your appetite but don't forget your wallet either. The service was quick and hot sub was piping hot and delicious. I will say however the bread choices here consist of white or wheat and if you have a lot of delicious toppings it doesn't matter. However my brother was with me and he ordered a very simple ham and cheese on white. Nothing else. Yes he's odd, however since the bread is fairly plain it made his sandwich a bit bready. Unlike Subway who has many different flavored breads to cover up the breadiness, this was just plain bread. For most no issue at all, just order a delicious flavor packed sandwich with tons of toppings and dressings, but for those few who like it plain, you may prefer Subway. So beyond that this place was amazing and if you like flavor packed subs with tons of toppings then Jersey Mike's Subs will not disappoint you in anyway."