Jet Auto & Transmission

"In the beginning my experience with jet automotive was great! They were fast and super friendly. They stated they “diagnosed” the issue of my truck over heating. I was in need of a new radiator and thermostat. They were able to make the repairs roughly 3 days my truck was there. 2 weeks later my truck is over heating again. They had me bring it back in. They stated that it needed a new radiator cap and coolant cool easy fix. 2 weeks later guess what? Truck is over heating yet again. I brought back to them stating the issue is not fixed. My truck was there 3 whole days, never received a call about an update. I called them, they had not gotten to it yet. Irritated because this was the third time they had my truck for 3+ days. They call me on day 4 and stated it was low on coolant, it is filled and I can come pick it up. Keep in mind the coolant was filled up two weeks prior. I pick it up and took it on a lengthy test drive. Low and behold it starts over heating yet again. I call up David, to let him know he says to bring it back in. At this point I have lost all Faith, but willing to give them one more shot. I drop it off Wednesday morning, David said they would give me call after they run some more test, could be a head gasket issue. After not hearing anything for a whole week. I call to get an update. David stated, well they test drove it on Saturday but doesn’t look like the finished it. Umm what? David stated they would drop what they were doing and get it looked at on that Tuesday. Again never heard back. I call Thursday 09/07 again it still has not been looked at. He said they were going to pull it around and do a block test and I would be hearing back in 2 hours. That was at 11:00 am. Come 18:00 still have not received a phone call. At this point I came to the conclusion it is time to find a new repair shop. I go pick up my truck, the way it is parked I can’t see the passenger side. I happen to look around my truck when I get home and notice a big dent that was not there before on the passenger side on the bed near the top . This shop failed to fully diagnose the issues causing my truck to over heat in a timely manner (June-sept) and has now caused body damage. Use at your own risk."

"David and the mechanic that worked on my truck did an outstanding job. I had transmission work and front and rear differential fluid change and my truck drives and shifts so smoothly they were very professional and at a very affordable price, not to mention they did it the same day I inquired about it. Highly recommend jet auto and transmission and I'll be back if I need something. My father used the same shop a while back and recommended me to this place."

"So I took my 02 s80 in because the car would vibrate a lot when you applied a normal amount of pressure to the gas pedal as well as the transmission slipping/flaring My car was looked at 3 times. I was told that the trans needs a rebuild (1800 dollars) and the tie rods are bad(600 dollars). After explaining numerous times what the car was doing, I dropped it off in the morning and let them do their thing. I picked up my car right as they were closing, was assured the issue was solved and asked if I knew when I wanted to bring the car on for transmission work. Said I would be in touch about it. I get on the road and ofc the car is still vibrating. I took my car to another shop to have the axle shaft seal replaced because I was leaking transmission fluid. After that was fixed, my transmission was back to normal and had been fine for 3 months now. I eventually went to my usual mechanic who replaced the entire strut housings on both sides and both axles. Total cost including parts was $680. I don't really think I needed the tie rods replaced... since the vibrations went away after replacing the struts and axles. Avoid this place like the plague. I have no idea if the tie rods were bad or not, the shop didn't offer to give them to me."

"Took my truck to them, I have been told by many mechanic that my problem was my transmission. Took it to them and they found out with no problem what was going on with my truck. They closed at 6, but stayed late just to do my car. Very reasonable, honest, and professional. I will be back with any problems I have with my cars. If I could give them higher I would."

"Avoid at a all cost! I took my 2018 ford escape to do a transmission drain and fill since my car was running a little rough and several experts said a drain and fill would fix the issue. This shop is one of very few that are open on Saturday and I was quoted $170 to do the work, then the “mechanic” said I would need a complete transmission rebuild and that it would cost me $3500!! I ended up doing the transmission drain and fill myself the issue went away immediately! This shop is out to rip off people and up sell unnecessary work! Avoid this place or at least get a second opinion!!"