FM 78 Auto Center

"They were extremely helpful. We took our car to get new tires after a flat at another place and they sheared off two of our lug nuts. They sent us to FM 78 Auto Center. The people who broke my car were giving them a hard time and decided they didn't like the quotes, after some back and forth we got our car fixed at no cost to us. The mechanic "Bobby" was very great, he explained everything and even showed us our old part and the damage that was done to it, he also explained how he fixed it. The office manager handled the "Tire Place" that broke my car professionally and relayed to us all the information from every phone call. The receptionist and other mechanics we very nice to my husband and I as we waited for everything to be sorted out. I would highly recommend them to anyone who needs repairs to their automobile. Definitely a 4 star experience."

"I should never have taken my 97 Jeep Wrangler to this shop. I had them change out a crankshaft sensor, the housing and the gasket on the engine block, they lost 1 of the bolts, I had to bring it to their attention when I took it back. They also did an oil change and it is dripping all over the place, I don't think they tightened the bolts when they put in the new gasket. It is leaking from the top. I also need to have the instrument panel replaced, but I don't trust them to do it correctly and afraid they will mess that up too. The part came in yesterday, they did not let know it was there. I glad i went there this morning to pick up my Jeep before they had a chance to install the part. I paid for the part since it is non refundable and took it with me. And for reason they disconnected the K&N filter and a connector on the side of the engine in the front. Do not take your vehicle to this shop, I heard other horror stories and look at all the bad reviews."

"I called yesterday for an appointment to fix the AC in my SUV. I dropped it off this morning, had the diagnosis and estimate by lunch, and picked up my car in the afternoon. The service was fast, the staff was friendly and knowledgeable, the price was affordable, the repair was perfect, the text updates make the introvert in me ecstatic, and the place is SUPER clean! Will definitely be returning…"

"I been going to this shop for years, specially for my state inspection because they're great at what they do but today I went to get my state inspection again and a young guy in his early twenties assisted me and when he was finished he told me I was lucky that he had pass me because a issue with my headlight. But it wasn't nothing big my lights are working perfectly fine. So I told him I never had an issue with anyone in the shop before when inspecting my vehicle and that I was I been there customer for years, he made me feel bad by replying "well I guess who ever was doing your inspection wasn't doing there job regardless of you been a customer for years". I will return next year just hope another technician helps me out instead of the young guy from today."