R.P.M. AUTO REPAIR

"Do your research before taking your car here. I was told my engine was no good along with several other issue found along the way and still 7500 dollars later my car is running worse. I brought it back a second time about a week after and explained the acceleration issues my 2001 crv was still having. I replaced the 02 sensor and still had the same issue. Then I was told I would be charged more to find out what the issue COULD BE. I'm now taking it to other shops to figure out what is really going on, I don't trust this place after still trying to milk more money out of us with no clear solution."

"Brought my vehicle to RPM Auto Repair for an inspection and asked them to go over the car and tell me what I needed done since it’s an older car. They were well detailed in the work they suggested and provided an upfront quote. I accepted the work and was very satisfied with everything. Definitely a great shop and I’ll be coming."

"Writing this one year later as I’m about to take our car to be sold, it just bugs me till this day when I think about it and wanted to write a review of our experience. Last year around this time we went to get the car diagnosed and fixed after there was a weird noise on driver side. Long story short, the mechanic told us a week later that it needed to be fixed with XXX, but that it would in fact fix the issue. He quoted us $3700 and it ended up being $$4,200 when we picked it up. It was a lot, BUT, it was our car that we had only a couple payments left on and we had just moved. We were desperate and just wanted to not worry about it anymore. It did come with a warranty though so that made us feel better. A week later, still had the issue going on. We were bummed but hopeful because at least it had a warranty. We took it in and the guy said “I’d have to do another diagnostic but this time I’d have to take the transmission apart….” What. You didn’t do it the first time? Whatever. He did it and ended up telling us that our transmission had issues and that it would need to be replaced. We had no more money left!! Had we known that it had not need diagnosed fully the first time, we would have never put that money into it. It’s been sitting in our driveway for the past year because we were so torn on giving up our new paid off car and possibly saving to get it fixed one day, but unfortunately we need the money and are forced to sell it back to the dealership. I don’t know how it’s fair to charge someone that much and guarantee you found the source of the problem, only to have it not be the case, and oh well, we’re out $4,200. He has great ratings, and I know things happen, but this was my experience and I wanted to share and get it off my chest. :( we have 4 little kids so that was a huge chunk of our savings and it literally makes my stomach hurt knowing we could have used it on a new transmission and still had our car today."

"My father owns a shop in Oklahoma and he told me what was wrong with my car over the phone but wanted me to confirm with a shop locally since he couldn’t check it himself. RPM diagnosed my car quickly and their estimate to fix my car was fair! Everyone was very polite, honest, and didn’t pressure me. I ended up driving my car to Oklahoma so my dad’s shop could fix it so I didn’t end up fixing it here but I appreciate their honesty and kindness!"