Goose Auto Repair–Bandera Rd

"I want to thank the manager Andi and service advisor Savannah for taking the time to view my vehicle and giving me an accurate quote. I came in thinking it was just an oil leak but they saw other issues that other dealers or shops didn't advise to me. Love that there are women in this business and that are honest. Will recommend goose to my family and friends"

"Savannah helped check me in even though she mentioned they wouldn’t be able to see me till Monday because they have a lot of work. Once I expressed my concerns she asked me to hold on so she could get a manager involved. Very attentive to my situation. She brought back a technician named Jacob and he quickly found the issue and now I feel like an idiot. Haha my window and door lock stopped working on my jeep suddenly I thought maybe a fuse or electrical issue. Jacob noticed that the electrical plug connected to the door was unplugged. I unplug this all the time when I take my doors off. I don’t know why I didn’t think to check their first. Well anyway he plugged it back in and they didn’t charge me anything and we all laughed about it. I definitely will be coming back here for any other car issues. Even AutoZone couldn’t help me out today. So glad I found them. I highly recommend them based on their ability to just to take care of me. Thanks goose automotive!"

"Just got my car back from the shop today from a very big job with a lot of delays on the completion date. Save your money just spent a little over $8000 on an engine rebuild and they let my car out with a leaking fuel line. Major hazard should be under investigation. UPDATE: it’s been 2 months since I’ve received this vehicle back no other services other than normal maintenance done to the vehicle is oil changes replacement of filters. The motor is no longer operational. You win GOOSE. No warranty and no liability for any issues was the words of Savannah and the owner Eileen. Terrible that this is how you conduct business. Thanks for stealing my money and destroying my car. Went to get the vehicle diagnosed and was confirmed it was an internal issue."

"Dealership was excellent on service and repairs. Office staff was very friendly and professional, and listen to your concerns and addressed them in a timely matter. Car was repaired in a reasonable time. The shop was clean, made you feel welcome, and all the staff was just friendly! I will return."

"Good shop good work. I have always been skeptical of automotive shops,but this shop has done me right on every vehicle I own. From rear main seals to complete front end work. I have 100% been completely satisfied with the communication and the customer service. I would definitely recommend this shop. Also would like to note that Andi at the front counter is above and beyond excellent with her customer service and communication. Not often do you hear about getting a phone to check on a vehicle to make sure everything is good to go. Thanks for providing me with great service over the years."