Freedom Chevrolet Service Center

"Came around 6pm to see about a used sedan. Gabriel was the absolute worst. We talked about the car I was interested in, negotiated the price. Took over an hour. It had gotten pretty late so I told him I'd like the night to think it over, but overall I liked the price and he threw what could only be described as an adult tantrum. Went in hard with a raised voice repeating over and over "well what's the problem is the car is if the price is it me is it me" he would not accept my answer of the price is alright I just take more than a second to make a decision of this size. He kept talking over me when I would try to repeat my answer and yes, buy the end of it, it was you Gabriel. I had to remove myself from the cubicle he was getting so upset and irate. I had also dropped off my car to see what sort of trade in value they would offer me. I was honestly afraid to go back to pick it up after having experienced such a hostile person. I did not want to run into him again. I get all call salesmen are pushy, but he wasn't pushy he was aggressive and frightening. I stand my own against people like that, but who would want to have to do that, especially when they're looking at spending thousands of dollars. Not me. I'll never be coming back. Way to stressful. Instead I visited 210 auto credit, where the prices are as advertised, and all the cars come with the full carfax. They were not pushy at all when I asked for the night to think it over and were kind the whole time. That place gets 5 stars. Go to them."

"They lied about performing my recall. My issue is still not resolved. The two women service advisors are rude, hostile and condescending for no reason. I’ve never felt such a malignant presence. If I ever return with my fleet vehicle, I hope to never encounter their presence. Some of the most disgusting individuals I’ve had the displeasure of meeting. I was shocked at the lack of communication coming out of this service department. The service director was great, but the rest of the staff need to be retrained. This is not at all what I expected. After my experience, the audacity to ask me to rate Absolutely Satisfied in exchange for a free oil change. HA! This has to be a joke. Feedback hurts sometimes. I went to North Park Chevy in Castroville and I was treated like a king instead of this trash place!"

"Taken my vehicle here on 3 different occasions for the same problems the first time I took their word that everything was evolved to my surprise after going over things in more detail when I got home THEY WERNT! So again rake to more times still nothing resolved after keeping my vehicle for 1 to 2 weeks each time and the only reason I have taken it back because I can't afford to be taking lyfts for 2 weeks, and yes the 2 woman that are up front, the faces that represent & set the tone for the customer experience in the service dept. are indeed pathetic not a single ounce customer service etiquette! They are an absolute for your dept."

"This car dealership is worth your time, the sales person(s) we met first coming into the dealership were THE BEST you could ever come across. We met Daniel and Christopher, they were AWESOME, they treated us with respect, they were kind, considerate, kept asking us if we needed anything and if we were ok. They were there with us thru the whole process, we got all of our questions answered, we test drove the car, we loved how it drove and the car was the cleanest I have ever seen a used car. We loved the car, we loved the process getting the car, and we most definitely loved dealing with Daniel and Christopher. We also loved dealing with Brian in the finance department, he was awesome and funny. I definitely would recommend Freedom Chevrolet if you're looking for a car to buy, the hospitality is the best!"

"I had a fantastic experience at Freedom Chevrolet when I recently had my car serviced. They were incredibly efficient and completed all the requested services promptly and within the estimated cost . The staff was friendly and knowledgeable, making the entire process smooth and stress-free. I highly recommend Freedom Chevrolet for their excellent service. Eddie"