Casias Muffler and Tire Shop 8715 Grissom Road, San Antonio, TX 78251

"The tire shop has been great to us. We lived in Kirby, and would drive all the way there to get our tires, and mechanic work done. The mechanic shop has been good to us as well. We LOVE this place and even though we do recommend it to our friends....they already knew about this place and Loved it as well. Please be patient with the staff they have a lot of work, and do very good at taking care of your vehicles needs."

"I have been a loyal customer for many years. I took my jeep in weeks ago and received a quote and invoice that was almost $500. I had to leave the state at that time so I said I will bring back my vehicle upon my return. When I took it in today, I received a call from a male that quoted me a price of around $1000. When I asked him about the last invoice, he had no knowledge of it and then said he found it and asked me to hold. When he came back to the phone, he stated that the mechanic that quoted me the last time no longer works for Casias and was making a lot of mistakes. I should not be at fault for a mistake of a worker or prior worker from a company. I asked him to speak to the manager and he asked me why. I said that he was trying to poke me in the eyes and why could they not honor the prior price given being that it was not my mistake it was the company's mistake. I wanted to make sure I understood correctly, for the same work being done was over $500 from the original quote. I am a female with little knowledge of vehicles but I am a well educated person to know when I am being ripped off. I told them not to touch the jeep and I will pick up. When I arrived, I asked for the Operational Manager's name and they said it was Melanie Dominguez, which on the work order says advisor. The name of the owner/ or operational manager did not want to be given to me unless Melanie is the correct person. I would of gladly paid the 1000 if it was near what I was originally quoted, that price should of been honored. Then on the new work order the bottom says 952, so it is clear that there is no consistency with what is being charged on the invoice. Casias is a well known establishment and should not need to inflate their prices. I have attached copies of both work orders, I hope this does not happen to anyone else. However, I will be reporting this to the BBB as nobody should be taken advantage of. This is very unfortunate that this has happened and all three emails that are on the invoices and business cards are undeliverable."

"Fast and friendly service. I pulled up to have my stock muffler replaced with an aftermarket one. They immediately had me pull up on a lift and finished the job in about 30 minutes. They also welded the muffler in place, vice clamps, which is the best way to do it. Very reasonably priced compared to other quotes I got. Highly recommend."

"People were nice and friendly my car was ready before the time they said it would be and the estimate was less than that what they quoted"