Sewell Cadillac of Grapevine

"Made a maintenance appointment very easily and quickly. When I arrived it was an effortless check-in process. My service advisor, Bo was very pleasant and kept me updated on the status of the vehicle. He was very helpful and informative during the time I was there. The waiting area was comfortable and although the maintenance took a bit longer than expected, it's obvious this is a very high volume dealership so there's a lot going on at any given time."

"Enjoyed working with Matt, he was very professional and took care of all our questions/concerns. Shout out to Taylor and Daniel as well. One of our best experiences buying a car and they made sure we were happy with our purchase and took care of us even after they made the sell. Great job!"

"It's true what they say about Sewell Cadillac. We recently picked up our vehicle after placing our order last summer. Daniel Tu was amazing! Very upfront about everything, he walked my wife and I through all the features. Kids were excited and he was very friendly and super patient with us. We changed our minds a few times, but he was super patient. No hard sales pitches, he just provided information and let us make the decisions. So far we've had the car for a week or so and loving it! Thank you Daniel and thank you Sewell Cadillac!"

"Transitioning from my first EV, a Tesla Model 3, to something more luxurious, I decided on the 2023 Cadillac Lyriq Debut Edition from Sewell Cadillac of Grapevine. The initial excitement of my purchase, however, was tempered by multiple issues that arose a few weeks in, leading to the car spending several months in repairs. This experience, while frustrating, was made significantly more bearable thanks to the exceptional service at Sewell Cadillac. Their coordination with GM corporate to transition me into a new replacement 2024 Cadillac Lyriq was outstanding and demonstrated their commitment to me as a customer. The level of attention and empathy shown by all staff members was excellent. I want to extend my thanks to Justin, the General Manager, for his personal involvement and regular follow-ups. Tasha, my service advisor, and Cameron, the sales associate, were also pivotal in navigating the process of acquiring the replacement vehicle. Their professionalism and urgency in resolving my issues were exemplary. It's rare in the automotive industry to find a dealership that not only stands by their products but also prioritizes the right outcome for their customers. Sewell Cadillac of Grapevine does exactly that. As a result of the positive experience, I will continue purchasing cars from Sewell in the future. For anyone considering a new car purchase, I highly recommend Sewell Cadillac of Grapevine. Their team's dedication to customer satisfaction is unparalleled, making them a standout dealership."

"I had the pleasure of working with Treavor McDonald, and he was not only professional, but very knowledgeable in the industry, process, and the vehicle I was interested in. Treavor's energy was consistently positive and contagious, and I appreciate his confidence. I wouldn't not have expected anything less with the Cadillac and Sewell brand attached as two highly valued and reputable brands. But Treavor made my experience seamless, went above and beyond, and communicated very effectively and timely through-out the entire process. I never felt as though I was being "sold" to, I felt as though I had a highly experienced consultant that took my desires and investment just as personal as I did. This is the type of experience I have truly worked hard for! Treavor, and Sewell really set's apart the experience for their customers, and it's evident that they love what they do!"