Razzle Dazzle Dancewear

"Decent variety of pointe shoes but I walked out. Interaction started with "do you have an appointment" - not even a hello. Was not able to get much of a word in about what I was looking for and at one point told "well, I know my shoes". So do I, as someone who has been on pointe for over two decades. I think the intention is that they want to avoid you buying stuff online after you try it in the store, which I understand, but the style of customer service wasn't for me...I am not a ten year old in trouble with my dance teacher."

"I was so impressed with the great selection of merchandise and excellent customer service. Valerie was so knowledgeable about all the dance shows and specializes in point shoe fittings. I highly recommend this store for dancers of all levels."

"I will most definitely be coming here for all my dancer’s gear! The staff as a whole is very friendly and Ms. Valerie was so patient and knowledgeable on fitting my daughter’s pointe shoes. The owners and staff really go above and beyond for their customers. Thanks y’all!!"

"Great customer service! They are incredibly helpful, patient, and polite. Ms. Valerie is so knowledgeable and personable and even remembers my daughters name when we come in to shop. Very grateful to have a great dance store nearby!"

"June 2, 2022 update: The owner of the store reached out to me directly as she was not aware of this incident and not only explained the supply chain issues they were experiencing, but offered to make things right regardless. The owner also explained that she had not received negative feedback regarding the Silky Dance turners. This was our 1st experience with them so I can't really comment. However, I really appreciate people who stand behind their business and customer satisfaction. They certainly did not need to do any of this, they went out of their way to do so. For that, I am updating my review based on the after sale customer service experience received. Original review: Buyer beware! My daughter's dance shoes wore a hole and I needed to get her a replacement. Razzle Dazzle was one of the few places open so I called before having to drive 30 minutes there. I spoke with a lady who verified they had Twilla Body Wrapper II leather dance shoes in stock. So I drove over and purchased them and it wasn't until I got back that I realized it was not even the right brand. As you see in the picture, it's some knock off called silky dance. I called back and the lady said they guaranteed it is the same shoes and they did not have the Twilla in stock, but that these were just as good. My daughter wore these for less than an hour before the color already wore off. The quality is nowhere close to the Twilla shoes she normally wears and will last months of daily dance wear. Of course I can't even get a refund at this point because of their return policy. I will never shop here again, and will never reccomend anyone shop here for their dance needs."