Ken's Tire and Auto Repair

"Nice people there. I had a low tire and they stopped and helped me with it. Easy, kind men. Kens is a great place for car services."

"Stopped in because I got a curb and knocked my wheel alignment out of position. It was busy. When I approach the manager I was told that I have to wait. I was okay with that until 30 minutes passed by. The manger approached me and asked what do you want, how can I help. When I told him my problem, he immediately said, we could fix it for $250. I said that's a little expensive. He then said that's our price. I said ok thanks and I went next door and got my wheel alignment fixed for $69 plus tax. In and out in 25 minutes."

"1.I had bought all 4 brand new tires from them with warranty. I came in because one of my tires popped. When I walked in, Rudy said hello to me and mentioned he remembered me buying all 4 tires not too long back. When he gave me the estimate to sign for the service, he had charged me the full price for a new tire. He didn't even ask or check if they were under warranty. I had to tell him I had a warranty, it was really sketchy. If he remembered me buying all 4 tires, why didn't he check or ask if I had the warranty? I think it's just standard practice to ask. He just handed me the printout expecting me not to say anything. I always got a feeling with them that they try to see what they can get away with overcharging since I clearly don't know anything about cars, just based on the questions I ask. 2. They lost my hub cap and just said I must've dropped it somewhere. 3. I've had 2 tires serviced under warranty and each time they just throw my spare in the back. One of the times, I had my personal items smudged in black. They do not place the spare back where it belongs. Anywhere I've ever had my tires serviced, they at least ask where I want it or just put it back where it belongs without asking. It just seems very unprofessional, sloppy, and careless. 4. I went back to them a couple days after one of my tires was serviced and one of their own technicians said my tire pressure was way off and was shocked at how bad it was (had waaay too much air). He asked who and when my tires were filled with a critical l tone, when I told him it was actually one of their own people, he didn't reply anything and just fixed them. 5. Personally, I did not like going there and just ended up going back since I had the warranty and I live very close. Which is why I went there in the first place. But even though I have full warranty with them, I'm not going back. It's always an unpleasant expeirence with them. And their warranty hasn't even saved me that much money. They charged me $20 for a patch with warranty. I now go to Discount Tires down the street, and they patch your tire for free if under warranty. In the past, I've had other places also do it for free or charge just $5 or $10. This pricing is ridiculous. 6. Their warranty replacement for my unpatchable tire ended up being around $80. Really? How is that a warranty coverage? I now go to Discount Tire and their warranty replacement is $17 for the same tires I had installed at Ken's. 7. Every time I've gone, they say they'll call me when the car is ready. They never do, they always have an excuse about being busy or forgetting, and I end up having to call to check. I'm just so upset that I ever went to Ken's that I want to warn other customers to stay away. The reason I originally went was because it was right next to where I live and when I saw "Goodyear" on their shop name I thought it would be a safe, professional, trustworthy place to go. I was wrong. I wish I would've done some research first, and hopefully, my review helps someone out before they make their choice. STAY AWAY FROM THIS PLACE"

"My husband brought my car in for a specific issue they of course found other problems with my car. We wound up paying for a whole other service that didn’t even fix the initial problem(after asking the mechanic which service would fix the problem). The mechanic repeatedly kept saying he was giving us a “good deal” and now we are out almost 1000 dollars.I wouldn’t recommend going here unless you have money to throw away bc according to several other mechanics I was charged way over what I should’ve been."

"This place of business is awesome. No run arounds with your car issues. I had a bust headlight that went out on a rainy day on my Mazda 6. The manager took my car into the shop on the spot and changed out both headlights with in 15 mins. Thanks again Louie (you Da Man). I returned later to have my Mustang GT serviced and got the same 5 star treatment."