Discount Tire 7075 South Desert Boulevard, Canutillo, TX 79835

"The morning crew has no regards for your time. I was there waiting for an hour and a half today. I ended up leaving without getting my tire changed out. It's not all Discount Tire locations. But this particular time they wasted my time. It makes no sense to have 6 car bays if you only use one at a time."

"Very professional staff and they do respect the scheduled appointments and minimize the waiting time. Aaron was very profesional, attentive and very knowledgeable. The technician took care of my vehicle with such care as if it was his vehicle!!! Outstanding service!!!"

"I've been using this particular Discount Tire in Canutillo since I got my Jeep Wrangler in 2014. From balances and rotations to new tires, wheels, and more, I've used them exclusively. In recent years, I've been having non-stop issues with Discount. It started with a sheared lug, to which I attributed to a simple accident when removing my tires. The very next visit after I repaired the lug, another lug is sheared by their incompetence. I fix the issue myself again at Discount's expense. Now, after my most recent visit in December of 2023, when getting a balance done, the techs failed to secure two of my hubcaps properly, resulting in one falling off on the highway and the other almost falling off. These particular hubcaps are screwed on, not the common pop-on ones, so the screws were not properly reattached after balancing. As they say in baseball, three strikes and you're out. I will never be returning to Discount again. I'll gladly pay someone else for routine maintenance that I would otherwise get for free at Discount."

"These guys take pride in their jobs. As many customers that walk through the doors, the gentleman recognized my family. He asked me how I was recovering from an injury and reminded me of the forgettable tire key. I purchased tires for all my vehicles here, and the professional recommendations are spot on. They email me whenever the services are due. I definitely recommend this location!"

"On 05/18/2023 about 8:45 am the vehicle was taken to Discount Tire for routine maintenance - the tires were to be balanced and rotated. 1) 05/18/2023 The passenger side vehicle's tire was sunk all the way to the top of the inside of the fender and pushed all the way back to the firewall by repeated efforts of Discount Tire personnel by trying to accelerate off of the lift at Discount Tire. I witnessed the Discount employee driver continually try to drive the car off of the lift. The driver was being signaled by a guide (discount employee) to come on back and drive the car off the lift, all this time the wheel was jammed/stuck under the fender The car barley moved not even a foot from where the car was lowered to the ground after the tire balance and rotation. After this the many tire busters gathered around my car and started jacking my car up from different places twisting the poor thing up, it looked like elves at Santa's Workshop with banging and people scooting all about. They quickly slammed my car back together and rolled my car to a parking spot. This was like " Clean up on Isle 9 broken bottle of catsup". I stood alone on the parking lot by my damaged car waiting for the tow truck for about an hour - it seemed like an eternity. I was mortified and shocked, all this while the customers in the waiting room looked on through the viewing glass. After speaking with the assistant to the assistant mgr he said a claim would be filed, he lied the claim was filed the following day. They referred me to Fleet Response which is a third party adjuster - they are attack dogs trained to devour Discount Customers. After complaining to "Sid" the VP in Albuquerque a corporate adjuster in Scottsdale AZ Discount Corporate HQ took over - this is the AZ attack squad equivalent to Fleet Response. If you have a claim get an attorney quick, preserve your evidence and witnesses statements. Discount Tire has gone wall st rogue. They only care about the bottom line. Money is necessary, but the love of money is evil. If anyone witnessed the above please contact me."