Panda Express

"Updated review: I'm changing my original review (shown below). For the last several months we've been waited on by Wei and Gabe. The service has been above and beyond what I would expect from a chain restaurant and the food has been awesome (great flavor, fresh and cooked well). If you've had trouble here in the past, try going when Wei is there. Original review,: Stella is a terrible waitress. She ignored my husband on one occasion. On totally different day she proceeded to argue with me and refused to scoop from the outside of the dish when wilting old green beans had just been added to the center of the dish. We left and went to a burger place. Just like she refused us, I'm refusing to pay for old food and bad service. I wish Gabe had been there. He's fantastic! Too bad Stella can't learn from him."

"My husband and I went in and ordered 2 entrees each with a side. My side was rice and his was noodles. We each decided to order an additional entree for $1.50. We were each charged for a big plate $11.30 each plus an additional $1.50 each. When we brought this to their attention, the Asian gentleman in charge who waited on us tried to rationalize the charge. Plain and simple, we were cheated. Not happy with that service and usually it is great, but not with that person."

"You messed up my order ! I ordered one and you gave one ! And thr fried rice is very dry and cold"

"STAY AWAY FROM THIS PANDA EXPRESS!!(18600 Limestone Commercial Dr. ) Pflugerville, TX 78660 Awful food, horrible customer service and rude employees. No managers are on-site whenever you have an issue with your order. I have had several issues with this location and everytime I was told that they would share my concerns with the district manager and they will contact me. I've never been contacted about any of my concerns!! As of recent, I went to this location and they were out of teriyaki chicken, but would be done in 5 to 10 minutes. Somehow it was "done" within 1minute. After they packed up my order I looked at the chicken and saw it was undercooked. I asked for a manager to get a refund because the food wasn't done. I showed the "manager" the undercooked chicken and she told me that Panda Express doesn't do refunds. All I was offered was to remake my order with the same undercooked chicken. Once again, poor customer service! Also, they had no concern for the health of the customers who ordered this product even after I showed them it was undercooked! Stay away from this place!!"

"I will never go back again. The customer service is terrible! I stood in line with 3 other people behind me with no acknowledgment ... there was no ill be right there, hello or someone will be with you. We watched people go back and forth until the young lady finally came. I told her what I wanted and I saw her make 1 plate when I asked for 2. I reminder her and She then said with an attitude "I know I'm gonna wait on lo mein and fix it" I said " oh,ok. " We live in Round Rock so we didn't eat immediately. I was super unhappy because my lo mein taste like half cooked spaghetti. The noodles were sticking together and if you cook you know that means they are NOT DONE. 1 of my sides(mushroom and chicken) also looked undone... looked like canned dog food, same color and all. Had I not made it home before preparing to eat, I would have taken it back! ONCE AGAIN, I'LL NEVER GO HERE AGAIN! TERRIBLE CUSTOMER SERVICE AND BAD FOOD"