Walmart Auto Care Centers

"01/12/2024 the guys did my oil change and made sure I wouldn’t be late to work! I am so happy and come here every year because if the team! Randall, Chester, Jose, Alton and many other team members helped me with my warranty because the tires I had were deleted from the system. Two of my tires were in the green for tread so they would be free. The ones that aren’t in the green get prorated. Instead of getting brand new tires that weren’t prorated they contacted Alton to get me a similar deal. They also told me every 6,000 miles you want to get your tires rotated so they will last longer. This is my third set of tires in 12 months because I didn’t know that before . They said I could get them rotated every oil change since I have the life time balance (tire rotation), it wouldn’t be an extra charge. I’m so happy with everyone who worked to help me! Thank you so much , I hope you guys receive a lot of peace , happiness, and blessings this week!!☺️✨✨☺️"

"I wish I could give Zero stars. Ordered Tires and scheduled an appointment for installation. My appointment was cancelled because my order was delayed. Was unable to reschedule appointment. Called and someone answered after the 20th call, sat the phone down for 10 minutes, then hung up on me. No one answers, service is the worst, and Save yourself the trouble, go to Discount Tire or Any other tire shop. Will not be back!!!"

"Showed up at 7:30 just to find the garage doors closed. The department is supposed to open at 7. I called an got an answer was told there’s only one person, he don’t know what he’s doing. That was the resolution to my problem. I waited a little longer than went to the door and seen an employee. He stated he couldn’t open the door because no one came and disabled the alarm. Next a manager came out. I told her I needed my battery tested. She told me someone can test my battery but I can’t get service until 9:30. I asked why do the website say they open at 7:00 then. Her response they don’t control who shows up for work. Employee came out to check my battery. He had mustard in his beard. Acourse he didn’t want to check the battery he just wanted to tell me it’s bad. I asked him to do his job. My battery needs to be replaced. He then close my hood with no power or effort what so ever, so I then had to get out and close it myself. Now I’m on my way to Autozone because I bet you I want be paying for this type of service"

"Got my tires replaced. Not only did they refuse to rotate them claiming company policy won't allow it cause I needed all for tires replaced.... okay whatever. My issue was I had 4 different tires pressures when we left. That's not cool andand it would have taken 10 minutes to fix. The other 2 will have tread. I think it was just plain laziness."

"I had an easy time ordering tires and scheduling an appointment online. When I arrived for my appointment, I was told that installations were no longer being held. I then presented my appointment to the gentleman, and he told me the tire guy was on break and it would be a couple of hours and that I should come back the next day because they would be closed. I then rescheduled my appointment for the weekend when I was free again. When I arrived, I was told there was 3+ cars ahead of me. Again, I have an appointment. I left to return the next day, the manager was helpful and got me in and I unfortunately ran into another issue that was not Walmart's fault. This resulted in me having to leave with my new tires in my vehicle. I then called back after solving my issue to set an appointment to avoid wait times and the previous problems. I explained my situation and was pointed to do so online. While on the phone I noticed that online you have no way to set an appointment without buying tires first. I had already bought my tires. In short Walmart is a good place to get cheap tires but go to discount for better service and installation at just $4 more per tire. Faster service and better people."