Advance Auto Parts 9907 Broadway Street, Pearland, TX 77584

"Christopher and other employees at advance Auto are so skilled but what impressed me the most was their desire to please their customers. All of them have such a pleasing personality."

"I was in the area from out of town and found myself needing a battery. After looking online for nearest AND best priced I decided to try the store. Unfortunately they didn't have the one I needed for my vehicle and the store was off the main road in Pearland. I hit traffic in a really bad time of day especially to try and to cross 4 lanes. The staff was courteous and polite, didn't try to sell me one that might've been a quick sale but not compatible in the long run. I appreciated their honesty and knowledge. Well kept store and parking lot for the store itself was also clean."

"I needed wiper blades and a replacement tail light bulb to get my cars to pass inspection. Bato at Advance Auto Parts was very friendly and knowledgeable to make sure I got the right ones and then he personally installed the wipers on both cars. I really appreciated his help as other auto parts stores have sold me ones that don’t fit."

"Traveled 35 minutes to this location to check out my boat batteries, Danny helped me test them and determine which ones should be replaced. Ended up purchasing three new DIE-HARD group 31 batteries from yall. Great customer service from Danny and clean store. Will be back for all future needs."

"I was very frustrated trying to replace a battery in my daughter’s car. The first time we went, it was raining and we were told we’d have to come back when it wasn’t raining. Now I agree no one wants to be electrocuted in a thunderstorm but wouldn’t it make sense to have a protected covered area to still service batteries? I came back later and purchased the battery. I don’t know if it’s because I’m female or if it was an honest mistake, but Chris charged me $22 extra plus tax as if I didn’t exchange the old battery. I called back and spoke to John who told me he could only issue the refund in person (after taking my DL number). What??? That’s ridiculous. Suppose we had been traveling through and were hundreds of miles away? I pointed out to John this was a poor policy when the mistake wasn’t made by the customer. He replied, “I didn’t make the mistake, my colleague did. The only way you can get your money back is to come in person.” So I had to go back to the store for the THIRD time in one day. Granted, Chris was very apologetic but is that really how you want to treat customers and expect repeat business???"