Aaron's

"Kyle was great! Very informative, great attitude and very pleasant to do business with"

"Lack of communication and misinformation at this location. I will never use Aaron’s again as I have in the past."

"Store very clean and organized. Spencer and Vanessa were great. I saw the TV that Spencer told me about. Process was quick and Vanessa went through paperwork with all ease."

"Vanessa sent her employee to my house with incorrect information about the status of my account. What occurred on my doorstep, on camera, was a verbal and physical assault of my elderly mother. My 72 year old mother was cursed like a dog,threatened with bodily harm, and told that they would kick the door in with her behind it. My ez payment from the day prior had not gone thru, the card had expired after 2 years of on time payments to aarons. I spoke with Brandon Maddox, the district manager, without any resolution or regulation of the violent staff who verbally and physically assaulted my elderly mother. I am seeking full restitution for my mother, who had to be transported to the emergency room for raised blood pressure and heart attack symptoms. Beware this store and its employees. Vanessa was so cowardly and scared that she never picked up the phone when I called consecutively to speak with her."

"I will never get anything else from this Aaron’s they gave me a washing machine that had roaches in it. This was around the time everything was backed up and deliveries were delayed by weeks and I really needed a washing machine, Aaron’s could deliver that week. Now the machine was $700 so it was not cheap she said it was used but only a month or two. I looked at it and was like ok. Oh yeah, this location was being remodeled at the time. Now, the item was delivered about week later my daughter said mom I think I saw a baby roach inside the washing machine. I just thought maybe she was half sleep, cause this is a new house and the appliance fairly new and we NEVER had roaches. Well I started seeing them, then more… I called to complain the never wanted resolve the situation they just lied and try to make me the bad person … I’m not nasty. One rep told me they would send a exterminator then lied and said I never answered the phone for the appointment. Then they tried to start messing with me claiming I did not pay when my payments where set to come out automatically by the rep at the store. I was getting harassed for months, but the payments were coming out so they couldn’t do nothing, it was something on their end that was wrong. I was at my end with them and was going to send their appliance back then some lady called from corporate and told me that I shouldn’t have any more problems. At the end of the day, all of this was due to making a complaint about them selling me a used appliance with roaches and instead of them trying to fix the problem they tried to punish me by creating chaos."