Stuff 'N' Nonsense Boutique

"Elderly friend purchased blouse as a gift that was wrong size. No refunds even with a receipt, in-store credit. Not good customer service."

"I moved here in 2020, and visited Granbury and fell in love with the town and the shops around the square and all the activities. My first stop is always Stuff and Nonsense and then walk my way around. I bring all my friends and family here when they come to visit, and they all love it. Last month while being at the store I was turn into participating on the girls night out. I thought i should join since I am always there and spending money. That same day, after all the shopping, I won one of the ruffles, and it happened to be from the one store I absolutely loved and I frequent with my friends. It had earrings, a scarf and a 25 dollar gift certificate. I was very excited because I never win anything, I was looking forward to go next month “December” and get my self a Christmas outfit. I went the with my friends, and we all found outfits. I went to use my gift certificate and the employee tells me, “did you look at the expiration date” . I say what?, I didn’t know there was one, I never looked at the back of the card. I look at the day and it had expired 12/8. I said that was yesterday! , she says yes it was. Sorry I can’t accept it. I asked you will. It honor it for one day?. Gosh, I was just there on Wednesday, if I would have only paid attention I would have used it then. I was very disappointed that she wouldn’t honor it for o e day. I asked if she would call the owner, and she said no. So I left. I am giving a 1 star because I was very disappointed. I have done business before and would want and do anything for my customers to keep coming back. Specially someone that brings me more customers. This was clearly a learning lesson for me. To make sure I pay more attention . Later on that night, the owner was at the ruffle, and this incident was brought up to her attention and her response was, the employee did what I would have done. WOW I’m already telling all my friends and family and we will not be returning to your store. It’s not the 25 dollars gift, it is about the principals and how you treat your customers. You were not losing 25 dollars because I was going to buy way more than that, and so were my friends. At the end of the day you lost a repeated customer and customers that I was bringing to your store. Everyone that I told about what happened, disagree with how you handled this."

"My wife and I came to grandbury last year in June for our honeymoon. We moved here in June 2023.. this store and the owners have a unique click of client's and super amazing styles. JANET IS SUPER AMAZING AS HER YOUNGEST DAUGHTER IS REAL HIP. THEY SUPPORT VETERNS AND THEIR FAMILIES. IT'S A AWESOME PLACE AND EVEN BETTER PEOPLE. SUPER RELAXING AND VERY CALMING ."

"I love this boutique! A fun atmosphere and the owner is so sweet & helpful! It is my go to place for shopping! I can always find just what I am looking for from casual to dressy for special occasions. There is a variety of beautiful purses, jewelry and any kind of accessories I need too. I highly recommend Stuff N’ Nonsense to everyone! ❤️"