Starbucks

"This Starbucks is at the halfway point of my long commute to work each morning. I have quite a few to choose from on my route, but this one by far exceeds the others. There is a little bit of a wait ocassionally, but its always worth it. The atmosphere, professionalism & drinks are unmatched. Management is doing it right with this one!"

"I recently had an incredibly disappointing experience at my local Starbucks, which left me feeling frustrated and disheartened. The level of customer service I encountered was far below my expectations, and to make matters worse, the manager's lack of assistance only added to my dissatisfaction. Upon ordering at the driver through today at 8:45 am I was greeted by an employee who seemed disinterested and unengaged. Despite my friendly demeanor, the male employee did not reciprocate the same level of enthusiasm or attentiveness. It was evident that they were simply going through the motions without any real care for providing exceptional customer service. As I placed my order, I requested a minor modification to my beverage. However, my simple request was met with resistance and a dismissive attitude. The employee not only disregarded my preferences but also failed to offer any alternative solutions or options. This lack of flexibility and unwillingness to accommodate reasonable requests was truly disappointing. To address my concerns, I asked to speak with the manager in hopes of finding a resolution. Unfortunately, the manager displayed a similar level of indifference and unhelpfulness. Despite explaining my dissatisfaction and the poor service I had received, the manager showed no concern for my experience. Instead of taking the opportunity to rectify the situation and provide a satisfactory solution, the manager simply brushed off my concerns and offered no apology or empathy. As a loyal customer of Starbucks for many years, I have come to expect a certain level of quality and customer service. However, this recent encounter has left me questioning the company's commitment to customer satisfaction. It is disheartening to see an establishment that prides itself on delivering a premium coffee experience fall so short in terms of basic customer service. I hope that Starbucks takes this feedback seriously and makes the necessary improvements to ensure that customers are treated with respect and receive the quality service they deserve. In the future, I hope to see a more customer-centric approach from both the employees and the management team. I sincerely hope that my experience was an isolated incident and that other customers do not have to endure similar frustrations. However, based on my recent encounter, I cannot recommend Starbucks as a reliable choice for exceptional customer service."

"Absolutely love the pumpkin spice and Gouda Bacon Egg sandwich. Update January 2024: I am going to stop going to this Starbucks because every time I order a Frappuccino they never put the pumps of flavor I pay for. I continually have to ask them to remake my order so it has the pumps of flavor I pay for. It gets done right the second time around but I hate having to ask for a remake."

"Big shout out to this Starbucks! They made a pup cup accommodation for my flat faced fur baby! Staff are always so kind, they get my order right every time and I’ve never had a bad experience here. Love my local Starbucks!"

"My visit to Starbucks was delightful! The new Barbie drink was a burst of pink perfection. Its sweet strawberry flavor with a hint of vanilla was refreshing and Instagram-worthy. The baristas were friendly and swift, making the experience even better. I'll be coming back for more of this vibrant treat! #Starbucks #BarbieDrink #Delicious"