McDonald's

"Horrible customer service. So I ordered my food from the driv thru and got a burger for my daughter. Paid for it.. pulled up to the second window instantly my 5 year old decides she doesn’t want the burger. So I spoke with the lady working driv thru regarding a refund for the burger. I apologized and the lady said no problem. She went and told the manager, she comes back and tells me the manager won’t refund me. “Francine” Francis” is the manager. I asked for the manager directly and asked her why I couldn’t get a refund for a food item I never touched or anything. Francine asked “where’s my card” I handed it to her and she snatched it along with my receipt. First her hair is too long for her to not have it up and working around food. That’s disgusting! Second someone needs to work with her regarding customer service because she came to the window all wrong and disrespectful. This is one of the reasons I choose not to purchase from this area. Trust it won’t happen again"

"The day crew always brings it. They have a smile on their face and their service is fast. Their GM Summer is really good about fixing any issues which may occur. Night crew lately could use some training but come back during the day they will make it right."

"Had a terrible experience today. Made an online order and went through the drive through. Didn’t get what I ordered. Went inside and the lady laughed and then seemed upset with me that I was even asking for her to correct my order. She was terrible. Even other customers inside agreed that she didn’t care about my order."

"I was at the front counter of the lobby waiting to be helped and I over heard a really rude comment come from the manger. She had told her employee she was sending her home because she was white. I know it was the store manger because I asked another employee who she was. The young lady She was being disrespectful to was a manger in training is what i was told. This is really uncalled for and should have never came out of her mouth. Really rude. Get it together McDonald's very disrespectful. I come here often I will never come back to a restaurant that speaks to there employees with such disrespect... Came in at 10:45 am ."

"If I could give NO stars, I would. The service was horrible. Food came out 30 minutes later, after ordering. Not only was it cold, it was just thrown together and my fries had hair in them. (thank god my son saw it before i ate it.) The bathroom smelled horrible, tables were dirty and the staff just glares at you!! I mean, it was not that serious. We sat at a dirty table and minded our own business.. We will not be coming back. (I know you don't care.) And, I would NEVER recommend y'all to anyone."